JCB North America
SoCal JCB - Inside Sales Representative
JCB North America, San Bernardino, California, United States, 92409
SoCal JCB - Inside Sales Representative
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SoCal JCB - Inside Sales Representative
role at
JCB North America .
Position Type: Exempt Location: San Bernardino County and Riverside, California
Company Profile SoCal JCB is a highly successful, fast‑growing business. We pride ourselves in customer service, invest in our workforce, and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.
Minimum Qualifications
Proven experience in inside sales
Strong customer service skills and a customer‑centric approach
Excellent communication skills, both verbal and written
Ability to multitask, prioritize, and manage time effectively
Proficient in using CRM software and MS Office Suite
Strong problem‑solving skills and attention to detail
Ability to work independently and as part of a team
Preferred Qualifications
At least 2 years of parts and/or service experience in the heavy equipment industry
Bilingual – English and Spanish
Responsibilities
The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
Respond to inbound sales inquiries via phone and email
Make outbound calls to prospective and existing customers
Identify customer needs and recommend appropriate equipment solutions
Provide detailed product information, including features, benefits, and pricing
Prepare and process sales orders accurately and efficiently
Follow up on quotes and leads to convert them into sales
Coordinate with the operations team to ensure timely delivery of equipment
Build and maintain strong relationships with new and existing customers
Handle customer complaints and concerns with professionalism and escalates issues when necessary
Ensure high levels of customer satisfaction through excellent service
Maintain accurate records of customer interactions and sales activities in CRM systems
Provide regular sales updates to management
Stay updated on product knowledge and industry trends
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
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SoCal JCB - Inside Sales Representative
role at
JCB North America .
Position Type: Exempt Location: San Bernardino County and Riverside, California
Company Profile SoCal JCB is a highly successful, fast‑growing business. We pride ourselves in customer service, invest in our workforce, and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.
Minimum Qualifications
Proven experience in inside sales
Strong customer service skills and a customer‑centric approach
Excellent communication skills, both verbal and written
Ability to multitask, prioritize, and manage time effectively
Proficient in using CRM software and MS Office Suite
Strong problem‑solving skills and attention to detail
Ability to work independently and as part of a team
Preferred Qualifications
At least 2 years of parts and/or service experience in the heavy equipment industry
Bilingual – English and Spanish
Responsibilities
The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
Respond to inbound sales inquiries via phone and email
Make outbound calls to prospective and existing customers
Identify customer needs and recommend appropriate equipment solutions
Provide detailed product information, including features, benefits, and pricing
Prepare and process sales orders accurately and efficiently
Follow up on quotes and leads to convert them into sales
Coordinate with the operations team to ensure timely delivery of equipment
Build and maintain strong relationships with new and existing customers
Handle customer complaints and concerns with professionalism and escalates issues when necessary
Ensure high levels of customer satisfaction through excellent service
Maintain accurate records of customer interactions and sales activities in CRM systems
Provide regular sales updates to management
Stay updated on product knowledge and industry trends
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
#J-18808-Ljbffr