Utah Staffing
Housing Ambassador
The purpose of the Housing Ambassador (HA) position is to serve as a frontline representative of the University of Utah's Housing and Dining Programs (HDP). HAs provide exceptional customer service to residents, guests, and university staff while supporting housing operations, promoting HDP resources, and upholding the department's values of staff excellence and professional growth, integrity, team, service, and positive attitude. Responsibilities include: Providing excellent and informative customer service to residents, guests, and staff at any desk location. Assisting Student Leaders, Assignment Coordinators, the Housing Outreach Coordinator, the Assistant Director for Occupancy, the Associate Director of Operations, and other HDP personnel as needed. Assisting in distributing information regarding housing and meal plans. Responding to emails and phone calls with a high level of professionalism and customer service. Conducting myself ethically and professionally at all times, setting a positive example for residents and upholding the University of Utah student code, Residence Halls policies, and applicable laws. Maintaining open and respectful communication with supervisors, fellow student leaders, and all other HDP staff. Keeping all student information and records strictly confidential and in compliance with FERPA (Family Educational Rights and Privacy Act). Promptly notifying professional staff of critical situations, maintenance issues, or custodial needs. Upholding all HDP values, including Positive Attitude, Integrity, Team, Professional Development, Social Justice, and Service. Fulfilling all duties outlined in the position description and any additional responsibilities assigned by HDP to the best of my ability. Minimum qualifications include: Must be in good academic, financial, and behavioral standing with the University of Utah. Minimum GPA requirement: 2.0, to be maintained throughout employment. Customer service and clerical experience. Experience living on campus at the University of Utah. Must be a current University of Utah student. Preferences include: Need to be a current University of Utah student. 1 year of customer service work. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:
https://www.utah.edu/nondiscrimination/
Online reports may be submitted at
oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
The purpose of the Housing Ambassador (HA) position is to serve as a frontline representative of the University of Utah's Housing and Dining Programs (HDP). HAs provide exceptional customer service to residents, guests, and university staff while supporting housing operations, promoting HDP resources, and upholding the department's values of staff excellence and professional growth, integrity, team, service, and positive attitude. Responsibilities include: Providing excellent and informative customer service to residents, guests, and staff at any desk location. Assisting Student Leaders, Assignment Coordinators, the Housing Outreach Coordinator, the Assistant Director for Occupancy, the Associate Director of Operations, and other HDP personnel as needed. Assisting in distributing information regarding housing and meal plans. Responding to emails and phone calls with a high level of professionalism and customer service. Conducting myself ethically and professionally at all times, setting a positive example for residents and upholding the University of Utah student code, Residence Halls policies, and applicable laws. Maintaining open and respectful communication with supervisors, fellow student leaders, and all other HDP staff. Keeping all student information and records strictly confidential and in compliance with FERPA (Family Educational Rights and Privacy Act). Promptly notifying professional staff of critical situations, maintenance issues, or custodial needs. Upholding all HDP values, including Positive Attitude, Integrity, Team, Professional Development, Social Justice, and Service. Fulfilling all duties outlined in the position description and any additional responsibilities assigned by HDP to the best of my ability. Minimum qualifications include: Must be in good academic, financial, and behavioral standing with the University of Utah. Minimum GPA requirement: 2.0, to be maintained throughout employment. Customer service and clerical experience. Experience living on campus at the University of Utah. Must be a current University of Utah student. Preferences include: Need to be a current University of Utah student. 1 year of customer service work. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:
https://www.utah.edu/nondiscrimination/
Online reports may be submitted at
oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.