Technical Writer Job Summary:
Sparks Group is looking for a Technical Writer for a long-term contract. This position will require you to work onsite 4-5 days a week in Hyattsville, MD. We’re looking for someone to perform writing and editing duties including reviewing, developing and updating a variety of operations related technical & internal customer focused documents and electronic media; to include staff/position manuals, digital media, Standard Operating Procedures, internal communications and work instructions.
Technical Writer Responsibilities:
- Convert technical, operational, or system-based content into user-friendly language tailored to specific audiences
- Create, update, and version control SOPs, process guides, user manuals, job aids, FAQs, policy documents, and technical references.
- Partner with SMEs, project managers, and functional areas to gather accurate content and confirm technical correctness.
- Establish and apply templates, style guides, naming conventions, and formatting standards to ensure consistency and usability across materials.
Technical Writer Qualifications:
- Bachelor’s degree in English, Communications or related degree.
- Five (5) years professional writing experience in a technical and/or customer focused environment.
- Proficient in the use of the Microsoft Office Suite and software tools necessary to create and maintain documentation.