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Ups

Customer Success Supervisor - SMB Growth & Retention

Ups, Chelmsford, Massachusetts, us, 01824

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A leading logistics company is seeking a Signature Customer Success Supervisor to manage a high volume of customers in the Chelmsford area. The successful candidate will focus on improving customer satisfaction and retention while engaging customers to enhance their experience. This role requires a data-driven approach and excellent communication skills, targeting individuals with up to four years of experience in customer-facing roles. Compensation ranges from $64,680 to $113,220 annually, inclusive of various benefits. #J-18808-Ljbffr