Holman Enterprises
Service Advisor - Leith Honda
Holman Enterprises, Raleigh, North Carolina, United States, 27601
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Honda Raleigh
has an outstanding opportunity for a Service Advisor to join their team! What will you do? Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties: Ability to meet & greet customers with courtesy and efficiency Responsible for providing an outstanding guest experience! Determine the course of action to take and obtain customer authorization. Write up service needs and give customer accurate estimate for dollar amount and completion time of work. Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles. Knowledge of warranty and service/insurance policies. Keeping customer informed and advise customer of the prognosis of their vehicle. Calling customers to set appointments and answer telephones at a timely manner. Attends/completes required training and department meetings. What are we looking for? High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience. Current valid driver’s license Must have good reading, writing and math skills. Have excellent interpersonal skills and provide outstanding customer service. Ability to work retail hours Computer proficient At Holman, we exist to provide rewarding careers and better lives for employees and their families. We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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has an outstanding opportunity for a Service Advisor to join their team! What will you do? Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties: Ability to meet & greet customers with courtesy and efficiency Responsible for providing an outstanding guest experience! Determine the course of action to take and obtain customer authorization. Write up service needs and give customer accurate estimate for dollar amount and completion time of work. Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles. Knowledge of warranty and service/insurance policies. Keeping customer informed and advise customer of the prognosis of their vehicle. Calling customers to set appointments and answer telephones at a timely manner. Attends/completes required training and department meetings. What are we looking for? High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience. Current valid driver’s license Must have good reading, writing and math skills. Have excellent interpersonal skills and provide outstanding customer service. Ability to work retail hours Computer proficient At Holman, we exist to provide rewarding careers and better lives for employees and their families. We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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