Community Relations Manager (Community Programs) Job at Inside Higher Ed in Balt

Community Relations Manager (Community Programs)

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The Manager of the COMPASS Center reports to the Associate Dean for Community Programs and Initiatives and works in close collaboration with school leadership to address the Center's objectives. This position is responsible for community relations, including the oversight and implementation of clinical activities (i.e., primary care clinics, health screening services, vaccination campaigns) along with the essential business acumen to ensure community?based clinical activities remain solvent.

We are seeking a Community Relations Manager who will play a crucial role in fostering positive relationships between the institution and its surrounding communities. The Community Relations Manager will develop and implement strategies to engage with local organizations, businesses, and residents. Duties will include organizing events, managing outreach programs, and facilitating partnerships that benefit both the institution and the community.

Specific Duties & Responsibilities

• Represent Johns Hopkins Institutions to internal and external stakeholders.
• Attend community organization meetings and participate in community events, actively engaging community residents and organization members as a representative.
• Provide summaries of community meetings within 48 hours to the supervisor.
• Build and strengthen relationships with community and faith?based organizations.
• Partner with community?based organizations serving targeted communities in alignment with Johns Hopkins University and Health System Outreach.
• Identify key issues affecting the community and engage the Government Affairs Team and other GCE colleagues to identify necessary resources and solutions.
• Ensure outreach to and inclusion of community organizations in Johns Hopkins University and Health System community grant and sponsorship opportunities.
• Collaborate and coordinate with Johns Hopkins University and Health System leadership and staff dedicated to community engagement and health equity issues to ensure consistency of desired outcomes.
• Coordinate with the Office's Communications team to promote community engagement to internal and external audiences.
• Participate in government affairs outreach and engagement with state and local elected officials.
• Support the outreach and engagement efforts of the Hopkins Local initiative with community entrepreneurs.
• Read and summarize planning documents, studies and proposals relating to community activities.
• Submit possible stories concerning community efforts and activities to other internal publications.
• Write stories for publication in internal and external publications such as The Dome, The Hub, concerning Hopkins and community efforts.
• Publish brochures and other materials in collaboration with GCE at management's request.
• Promote local community engagement activities.
• Other duties as assigned.

Additional Duties

• Travel to at least 10?15 clinical sites in support of the primary care mission and other clinical duties throughout Baltimore City.
• Oversee community healthcare workers who support the nurse practitioners in patient registration, scheduling, check?in, and delegated monitoring duties.
• Support the Associate Dean and CNO in all interactions with the Johns Hopkins Health System to facilitate compliant clinical services in the community.
• Co?develop and implement strategies to strengthen the Center's infrastructure, support best practices for community?engaged practice, education and research, and conduct rigorous evaluation of both our approach to community engagement and the impact of community engagement on institutional and external stakeholders.
• Develop appropriate engagement success metrics and benchmarks and provide relevant reporting to key stakeholders and the Center's leadership on an ongoing basis.
• Develop and execute the dissemination strategy for the Center's stakeholder engagement activities and related projects, including funded projects and studies directly linked to the Center's community funded programs.
• Assist with administrative functions such as Center budget management and reconciliation, development of Center policies and procedures, and drive continuous improvement in consistent use of clinically based standard operating procedures.
• Supervise all COMPASS staff as well as fellows and students.
• May be required to backfill to support community?based efforts in the event of staff call?outs.
• May include supporting the NP in the clinical setting; clinic hours vary.
• Available for community events during non?standard hours.

Minimum Qualifications

• Bachelor's Degree in Business, Health Administration, Project Management, or a related field.
• Seven years of related experience.
• Additional education or experience may substitute for required experience, per the JHU equivalency formula.

Preferred Qualifications

• Master's Degree.
• Minimum three years related experience in community engagement.
• Demonstrated experience in stakeholder management.
• Demonstrated experience in event planning and management.
• Demonstrated experience managing community programs and projects.
• Experience with participant populations.
• Registered nurse with at least 3 years of experience.
• Master's degree focused on community health.
• Experience with electronic medical records (EPIC) and ability to project?manage EPIC encounters.
• Grant writing experience.
• Background in community?based nursing, primary care, and clinical program development.
• Knowledge of state and federal regulations, payer mix, and compliance with coding and billing.
• Comfortable using social media for health promotion, combating misinformation, and generating client demand for prevention and primary care services.

Technical Skills & Expected Level Of Proficiency

• Community Outreach Intermediate
• Content Marketing Intermediate
• Event Planning Intermediate
• Project Coordination Intermediate
• Public Affairs Intermediate
• Stakeholder Engagement Intermediate

Classification & Compensation

Classified Title: Community Relations Manager

Role/Level/Range: ATP/04/PE

Starting Salary Range: $73,300 $128,300 Annually (Targeted $100,800; commensurate with experience)

Employee Group: Full Time

Schedule: Monday Friday 8:30 5:00

FLSA Status: Exempt

Location: Hybrid / School of Nursing

Department: Community Programs

Personnel Area: School of Nursing

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Veterans and Disability Statement

Johns Hopkins University is committed to hiring individuals with a justice?involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment.

EEO & Disability

EEO is the Law. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

Contact Talent Acquisition Office at jhurecruitment@jhu.edu for assistance.

Vaccination

Requires seasonal flu vaccine. Exceptions may be provided for religious or medical reasons.

Additional COVID / Vaccination Information

COVID?19 vaccine required for all faculty, staff, students. Physical exam required for certain clinical positions.

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