Syneos Health/ inVentiv Health Commercial LLC
Account Development Manager
Syneos Health/ inVentiv Health Commercial LLC, Morrisville, North Carolina, United States, 27560
Account Development Manager
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business‑critical services that support our business.
Job Responsibilities The Account Development Representative is responsible for proactively identifying, engaging, and qualifying prospective customers to support Syneos Health's business development strategy. This role focuses on high‑volume outreach, thoughtful needs assessment, and seamless lead handoff, leveraging industry insight, data analytics, and effective messaging to cultivate opportunities and inform sales pipeline development.
Conduct outbound outreach (cold calls, emails, social engagement) to initiate contact with decision‑makers and influencers at prospective biopharmaceutical organizations; craft and deliver compelling messages tailored to each target, clearly articulating Syneos Health's unique value proposition and service offerings.
Execute key campaigns and conference activity to broaden market awareness and deepen engagement.
Review inbound Marketing leads and evaluate fit based on prospect needs, pipeline stage, alignment with Syneos capabilities, and current/future projects.
Leverage multiple tools to conduct high-level needs assessments to determine opportunity quality and timing; qualify and transition well‑vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation.
Maintain detailed, up-to-date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce); provide real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement.
Continuously engage prospects through thoughtful follow-up, sharing relevant updates and opportunities to maintain interest; partner with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and refine territory engagement strategies using data and lead-scoring insights.
Monitor key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; use data to optimize approach.
Leverage leads and insights from conferences, trade shows, and internal BD activities to source new opportunities.
Participate in cross‑functional collaboration sessions to share prospect feedback, best practices, and market intelligence; perform other work-related duties as assigned.
Qualifications
Experience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity; transferable sales skills acceptable.
Demonstrated ability to thrive in a fast-paced, agile environment with shifting priorities; proven success in high-volume outbound prospecting and lead qualification.
Strong written, verbal, and interpersonal communication skills; ability to build rapport and credibility with senior-level stakeholders.
Skilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectiveness.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); highly organized and detail-oriented with the ability to manage multiple priorities simultaneously; self-starter with a collaborative mindset.
Ability to travel up to 10% for team meetings, training, or industry events.
Education Requirements Minimum: 4‑Year / Bachelor’s Degree – Required. Preferred: 4‑Year / Bachelor’s Degree in Business, Life Sciences or related field.
Benefits Benefits include a company car or car allowance; health benefits (medical, dental, vision); company match 401(k); eligibility to participate in Employee Stock Purchase Plan; earnings of commissions/bonus based on company and individual performance; flexible paid time off (PTO) and sick time.
Salary Range 69,568 – 82,733 (US dollars). Actual salary will vary based on candidate qualifications.
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Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business‑critical services that support our business.
Job Responsibilities The Account Development Representative is responsible for proactively identifying, engaging, and qualifying prospective customers to support Syneos Health's business development strategy. This role focuses on high‑volume outreach, thoughtful needs assessment, and seamless lead handoff, leveraging industry insight, data analytics, and effective messaging to cultivate opportunities and inform sales pipeline development.
Conduct outbound outreach (cold calls, emails, social engagement) to initiate contact with decision‑makers and influencers at prospective biopharmaceutical organizations; craft and deliver compelling messages tailored to each target, clearly articulating Syneos Health's unique value proposition and service offerings.
Execute key campaigns and conference activity to broaden market awareness and deepen engagement.
Review inbound Marketing leads and evaluate fit based on prospect needs, pipeline stage, alignment with Syneos capabilities, and current/future projects.
Leverage multiple tools to conduct high-level needs assessments to determine opportunity quality and timing; qualify and transition well‑vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation.
Maintain detailed, up-to-date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce); provide real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement.
Continuously engage prospects through thoughtful follow-up, sharing relevant updates and opportunities to maintain interest; partner with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and refine territory engagement strategies using data and lead-scoring insights.
Monitor key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; use data to optimize approach.
Leverage leads and insights from conferences, trade shows, and internal BD activities to source new opportunities.
Participate in cross‑functional collaboration sessions to share prospect feedback, best practices, and market intelligence; perform other work-related duties as assigned.
Qualifications
Experience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity; transferable sales skills acceptable.
Demonstrated ability to thrive in a fast-paced, agile environment with shifting priorities; proven success in high-volume outbound prospecting and lead qualification.
Strong written, verbal, and interpersonal communication skills; ability to build rapport and credibility with senior-level stakeholders.
Skilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectiveness.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); highly organized and detail-oriented with the ability to manage multiple priorities simultaneously; self-starter with a collaborative mindset.
Ability to travel up to 10% for team meetings, training, or industry events.
Education Requirements Minimum: 4‑Year / Bachelor’s Degree – Required. Preferred: 4‑Year / Bachelor’s Degree in Business, Life Sciences or related field.
Benefits Benefits include a company car or car allowance; health benefits (medical, dental, vision); company match 401(k); eligibility to participate in Employee Stock Purchase Plan; earnings of commissions/bonus based on company and individual performance; flexible paid time off (PTO) and sick time.
Salary Range 69,568 – 82,733 (US dollars). Actual salary will vary based on candidate qualifications.
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