Senior Continuous Improvement Lead

We’re looking for a ***Senior Continuous Improvement Lead (PCGS)*** to join our growing Continuous Improvement team. In this elevated role, you will spearhead strategic operational improvement initiatives, drive cross-functional process optimization, and lead the design, implementation, and documentation of new operational procedures within our coin division.* Define clear, well‑structured, and well‑documented project plans for new process and system implementations.* Translate operational needs into actionable requirements for engineering, systems, and product teams.* Oversee execution of process and systems changes, ensuring alignment with business goals and operational capabilities.* Develop standardized work, SOPs, process flows, training materials, and change‑management plans to support smooth adoption.* 3+ years of strong analytical, problem‑solving, and organizational experience driving measurable process improvements.* 3+ years of data‑driven decision‑making with advanced proficiency in spreadsheets, reporting, and performance metrics.* 1–2 years of management or team‑lead experience preferred.* Deep understanding of Lean,, Kaizen, PDCA, and other continuous improvement frameworks.* Demonstrated expertise in identifying waste and root causes across operational processes.* Experienced in implementing cross‑functional system improvements and translating business requirements into system workflows.* Adept at stakeholder management with the ability to navigate ambiguity, influence without authority, and drive alignment across teams.* Strong attention to detail paired with a high‑level strategic mindset.* Excellent written and verbal communication skills, capable of simplifying complex concepts.* Thrives in a fast‑paced, collaborative environment.* Proficiency in Google Docs, Google Sheets, Google Slides, Monday.com; Lucidchart proficiency* Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time* Hand Use: Regular hand use for various tasks* Hearing Requirements: Ability to hear alarms, signals, and verbal instructions* Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds* Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently* Sitting or Standing: Ability to sit or stand for extended periods of time* Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals* Vacation: All full-time employees are eligible for paid vacation* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays* Employee Discounts: Employees receive discounts on select grading services for approved submissions* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities #J-18808-Ljbffr