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HIT Strategies

Account Manager

HIT Strategies, Washington, District of Columbia, us, 20022

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About HIT Strategies HIT Strategies is an insights firm that decodes the political and consumer landscape where traditional firms fail. Our diverse team of researchers specialise in reaching the underestimated voters and consumers who are reshaping American culture, media, and markets – communities often misunderstood or overlooked by conventional research. Our brand promise is to deliver culturally competent research and actionable insights with precision, clarity, and impact.

Diversity, equity, and inclusion are at the heart of our mission. As the leading millennial and minority‑owned insights research firm, our team reflects the country’s incredible diversity. Therefore, we especially encourage applications from people of color, LGBTQ individuals, people with disabilities, and groups underrepresented in political research.

Account Manager The Account Manager understands how both qualitative and quantitative research can be leveraged to achieve research outcomes, and packages research products accordingly for clients’ use. They coordinate with researchers to package our offerings, engage with operations to collect pricing and write proposals. The Account Manager will learn about our research, engage with prospects in our pipeline and close deals to meet our monthly, quarterly, and annual sales goals. The Account Manager will expand HIT’s existing portfolio where our expertise intersects with the needs and demands of public and private sector organisations. This includes advocacy, civic, political, government, and corporate organisations. This is a full‑time exempt position reporting to the Chief Operating Officer.

Successful candidates will have experience developing and managing sales pipelines with inbound and outbound sales, negotiating, and closing deals against monthly and quarterly goals. They have experience pitching research projects to social impact organisations and polling to political organisations, including distilling the value of research on strategy, planning and engagement. This role regularly engages executives, programme directors, campaign managers, and other decision makers. Since we work closely with high‑profile political organisations and candidates, interest in electoral politics, social activism, and advocacy work is required.

Responsibilities Reasonable accommodations may be requested to fulfil essential responsibilities.

Develop and maintain sales materials and tools in HubSpot CRM, including templates, sequences, playbooks, and other features used to build and manage sales pipelines

Execute sales process while remaining compliant with sales policy and administrative SOPs; document challenges and recommend improvements

Manage deal flow by identifying qualified prospect, warming leads, and managing them as they matriculate through our sales funnel and referral pipelines

Create effective pitches and research proposals, collaborating with the research team for designs and pricing and initiating contracts with operations

Leverage company's differentiators and value propositions – in our research, data, and services and products – to win prospects and retain existing clients

Effectively negotiate and close deals while managing risk and maximising value for both the company and the client

Strategically package research, upsell and leverage discount programmes to create value for clients

Coordinate with research operations to properly match research managers with prospects

Guide client intake and on‑boarding to ensure effective handoff to research team

Engage clients during research engagements to drive satisfaction and loyalty, evidenced by repeat business and long‑term accounts

Collaborate with marketing, communications and research to identify research opportunities among organisations that can help us advance our research and data portfolio

Qualifications

1-2 years of professional experience in sales including prospecting, pitching, and closing

Success achieving $1-$2 million annual revenue goal in public opinion research, market research, political campaigns or social advocacy sales

Proficiency in Microsoft 365 and HubSpot

The following qualifications are preferred but not required

Bachelor’s degree in business or other field

Proficiency with Slack and Asana

Salary and Benefits

Annual salary range and commission: $65,000 - $75,0000 + 0.5% commission for $140,000 - $150,000 OTE

Medical, dental and vision health plans with 75% of premiums paid by HIT

Employer paid short‑term disability insurance, life & AD&D insurance, and employee assistance programme

Voluntary long‑term disability, accident insurance, critical illness insurance, and hospital indemnity insurance

401(k) retirement programme with discretionary profit sharing

Unlimited health and wellness and paid time off

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