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Red Oak Technologies

Help Desk Analyst

Red Oak Technologies, Elk Grove, California, us, 95759

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“NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client’s specified work schedule.

Helpdesk Analyst Located onsite in Elk Grove, CA MacOS troubleshooting experience REQUIRED. Description:

Technical Support, 2+ years, Is Required

Written Communication, 2-5 years, Is Required

Mac OS X, 2-5 years, Is Required

Time Management, 2-5 years, Is Required

Communication Skill, 2-5 years, Is Required

Problem Solving, 2-5 years, Is Required

iOS 2-5 years, Is Required

**Candidates must be able to work onsite at client, 5 days a week**

Additional Preferred skills

CompTIA A+ certification

Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change

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