Hometown Holdings LLC is hiring: Tenant Relations Coordinator in Roanoke

Real Estate Investor. Business Owner. Regional Property Management-Operations. Licensed Realtor. Hometown Holdings LLC Job Description Tenant Relations Coordinator Job Responsibilities Addressing all tenant related concerns or issues daily with excellent customer service in all HTH locations via phone, email, or text as needed. Providing excellent customer service by fielding concerns via phone, email, and text. Offering follow-up communication to any tenant related concern at hand. Enforces occupancy policies and procedures by confronting lease violators. Under direction of Director of Delinquency and Tenant Relations: Addressing all customers walk to the office. Manages the Notice to Vacate/Move Out Process communications for all property managers. Coverage of all front desk responsibilities including but not limited to taking payments, providing payment receipts, sorting mail, and accepting packages. Documentation of all conversations with tenants with follow-up note in history notes on tenant portal. Other Other duties as assigned. Tenant Relations Manager Qualifications / Skills: Familiarity with applicable local, state, and federal housing laws and regulations High level of organization and attention to detail Competence with office management software Professionalism Internal communications Education, Experience, and Licensing Requirements: High school diploma, GED, or equivalent Bachelor’s degree or equivalent experience preferred 3-5 years’ experience in real estate or sales 1-3 years’ management experience a plus Solid knowledge of office software such as Microsoft Outlook, Excel, and Word To apply to this position please select the apply now function or visit our website at hthproperties.com for a full available list of job opportunities. Seniority level Mid-Senior level Employment type Part-time Job function Sales and Management Referrals increase your chances of interviewing at Hometown Holdings LLC by 2x Get notified about new Tenant Coordinator jobs in Roanoke, VA . Salem, VA $50,000.00-$150,000.00 4 days ago #J-18808-Ljbffr