Membership Retention Agent

divh2Membership Retention Agent/h2pThis position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships./ppJob Duties:/pulliUsing a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership./liliInvoice memberships sold and process payments./liliMaintain up-to-date, working knowledge of membership products, features and benefits./liliPerform all other duties and responsibilities as assigned or required./liliWork focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution./li/ulpQualifications:/pulliHigh school diploma/GED required, college degree preferred/lili1-3 years sales experience preferred/liliProfessional communication skills required, both written and oral./liliDemonstrated ability to prioritize tasks and assignments required./liliProficiency in Microsoft Office software, including Outlook, Word and Excel required./li/ulpRemarkable benefits:/pulliHealth coverage for medical, dental, vision/lili401(K) saving plan with company match AND Pension/liliTuition assistance/liliPTO for community volunteer programs/liliWellness program/liliEmployee discounts (membership, insurance, travel, entertainment, services and more!)/li/ulpAuto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity

we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team./ppThrough dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value./ppAAA is an Equal Opportunity Employer/p/div