Senior Telecom & IVR AI Solutions Analyst

A leading telecom solutions provider is seeking a Senior Business Analyst to focus on IVR systems and telecom solutions in Charlotte, NC. This role requires a minimum of 8 years of business analysis experience with a strong emphasis on stakeholder engagement, documentation, and user acceptance testing. You will collaborate closely with technical teams to ensure project goals align with business requirements, enhancing customer experiences through optimized IVR and conversational AI systems. #J-18808-Ljbffr