Desktop Support Technician II: Remote Help Desk Pro

A leading IT solutions provider in Wilkes-Barre is seeking an IT Support Specialist to leverage remote tools for technical assistance. You will respond to Help Desk tickets promptly and document recurring tasks. A keen understanding of technology and effective communication skills are essential to interact with users and team members. Ideal candidates have an Associate degree in IT/business and 2+ years of support experience. This role is key to maintaining operational excellence within the department. #J-18808-Ljbffr