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Ada County

Deputy Court Clerk - Civil Front Counter

Ada County, Boise, Idaho, United States, 83708

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The Ada County Clerk’s Office, proudly named one of Idaho’s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we’d love to meet you.

The Ada County Clerk’s Office is a great place to work! Within Ada County, there are more than 2000 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day.

Why Work With Us? We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:

Comprehensive medical, dental, and vision coverage

Generous vacation and sick leave starting day one

11 paid holidays each year

One of the nation’s top state retirement systems (11.96% employer contribution)

457(b) plan with up to 3% county match, plus a 401(k)

Paid parental leave, life insurance, and wellness programs

Ongoing training opportunities

What We Do The Ada County Clerk’s Office serves the community through five divisions:

Court Clerks, Recorders, Auditors, Elections, and Community Programs . If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you’ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

Learn more about Ada County Clerk's Office by visiting our website. Ada County Clerk's Office

REQUIRED A letter of interest and an updated resume must be submitted with your application to be considered for any Clerk’s Office positions.

POSITION GENERAL SUMMARY Performs clerical and support functions related to the court system. Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Civil Front Counter Deputy Court Clerk will be trained in File and Serve, Odyssey, and Customer Support. File and Serve Clerks are responsible for monitoring the online File and Serve database and processing confidential documents. Odyssey is a web-based computer system that manages our court cases. Civil Front Counter Clerks are responsible for working with the public and the legal community: scheduling hearings, processing new and consecutive filings, implementing court policies and procedures, and assisting customers with questions and concerns.

DISTINGUISHING FEATURES OF THE CLASS A Deputy Court Clerk at the Civil Front Counter generally performs key clerical functions that are often recurring in nature. However, a Civil Front Counter clerk will be required to have a broad knowledge of an array of court case types in order to perform these more complex functions of the job. Types of cases to include: Name Changes, Unlawful Detainer/Eviction, Small Claims, Foreign Judgments, BAC’s, Custody, Paternity, Defacto Custodian, Legal Separation/Annulment w/ Minor Children, Legal Separation/Annulment without Minor Children, Divorce with Minor Children, Divorce without Minor Children, CPO Domestic Violence, CPO Stalking/Threat, Filing Custody Decree from another State.

Acts as front-facing contact, assisting the public and the legal community with court related documents in-person and onsite, via phone, and/or email;

Files paper documents over the counter;

Collects fees over the counter;

Process all out of court cases;

Process all types of cases and documents presented to court in File and Serve;

Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;

Creates case files, updates databases;

Reviews documents presented for compliance to standards;

Responds to correspondence;

Balances receipts and cash incoming on a daily basis;

Handles database management for specific areas of law;

Sets hearing dates and maintains calendar;

Maintains high level of confidentiality;

Operates office equipment;

Creates legal forms, form letters, reports and similar materials;

Sorts and stamps documents and files a wide variety of legal and judicial materials;

Facilitates adherence of business operating hours and court schedules, including arriving punctually and on time for work.

ADDITIONAL FUNCTIONS

May cross train in other areas to perform the work of others for vacations, illness, etc.;

Performs related functions as required.

Qualifications

Must have a high school diploma or equivalent;

Knowledge of legal procedures documents and terminology preferred;

Ability to learn wide variety of types of legal case procedures;

Skill in the operation of computers;

Skill in time management, including the ability to be punctual and on-time;

Ability to deal with difficult customers and remain calm in sensitive, highly emotional situations;

Ability to understand and follow verbal and written directions;

Ability to communicate verbally and in writing;

Ability to maintain confidentiality;

Ability to maintain harmonious working relationships with other employees and the public;

Ability to handle money accurately and make proper change.

Work is performed on-site at the Ada County Courthouse;

May be required to lift or move up to 25 pounds;

Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.

DISCLAIMER To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

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