InstaXchange
Role: Conversion Affiliate Onboarding Specialist
Type: Full-time
Location: Remote (EU/EMEA-friendly hours)
About the role
As our Conversion Affiliate Onboarding Specialist, you will manage the end-to-end onboarding process for new affiliates, ensuring a smooth, compliant, and efficient experience. You’ll be the main point of contact for partners, coordinate with internal teams, and ensure all onboarding activities meet operational and compliance standards.
Key responsibilities
Manage end-to-end onboarding for new conversion affiliates, from intake through KYB/KYC to go-live.
Serve as the main point of contact for requirements, timelines, and status updates.
Coordinate with Compliance and Operations teams to collect and validate necessary documents (company info, UBOs, POA, etc.).
Maintain checklists and SOPs to ensure onboarding is fast, consistent, and audit-ready.
Support tracking and attribution setup to enable affiliates to launch campaigns smoothly.
Collaborate with Product and Tech teams to troubleshoot issues and unblock partners.
What we’re looking for
2+ years in onboarding, operations, compliance operations, or account management (experience in payments, fintech, or crypto is a plus).
Solid understanding of KYB/KYC processes and strong attention to detail.
Excellent written communication and stakeholder management skills.
Highly organized, capable of managing multiple onboarding processes simultaneously.
Preferred experience
Affiliate or performance marketing onboarding experience.
Familiarity with PSP rails, risk indicators, disputes/chargebacks.
Experience with SumSub, iDenfy, Veriff, or similar onboarding/KYC platforms.
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Key responsibilities
Manage end-to-end onboarding for new conversion affiliates, from intake through KYB/KYC to go-live.
Serve as the main point of contact for requirements, timelines, and status updates.
Coordinate with Compliance and Operations teams to collect and validate necessary documents (company info, UBOs, POA, etc.).
Maintain checklists and SOPs to ensure onboarding is fast, consistent, and audit-ready.
Support tracking and attribution setup to enable affiliates to launch campaigns smoothly.
Collaborate with Product and Tech teams to troubleshoot issues and unblock partners.
What we’re looking for
2+ years in onboarding, operations, compliance operations, or account management (experience in payments, fintech, or crypto is a plus).
Solid understanding of KYB/KYC processes and strong attention to detail.
Excellent written communication and stakeholder management skills.
Highly organized, capable of managing multiple onboarding processes simultaneously.
Preferred experience
Affiliate or performance marketing onboarding experience.
Familiarity with PSP rails, risk indicators, disputes/chargebacks.
Experience with SumSub, iDenfy, Veriff, or similar onboarding/KYC platforms.
#J-18808-Ljbffr