Sub-Zero, Inc.
Location: SZ Group MW Merch Mart, 222 Merchandise Mart Plaza, Suite 134, Chicago, IL 60654, USA
Sub‑Zero Group Midwest, a distributor of high‑end luxury appliances, is seeking a Showroom Sales Associate for our Chicago, IL showroom. This role provides a best‑in‑class appliance consultation and shopping experience, executing the entire showroom sales process and building a value‑added relationship with the consumer throughout their project.
Responsibilities
Execute the appointment‑setting process for the showroom, including the pre‑visit interview.
Provide an exceptional, engaging and value‑added showroom consultation for customers, whether by planned visit or walk‑in.
Support customers via telephone, booking appointments, sharing information and uncovering their needs.
Partner with dealers and trade professionals to build trust and mutually beneficial relationships.
Maintain a beautiful and comfortable work environment for both team members and guests.
Execute a seamless retail hand‑off and positive customer experience between showroom visit and product installation.
Partner with the Showroom Manager to ensure consistent high‑quality service and follow‑up, incorporating feedback and taking initiative in developing ongoing product knowledge.
Support promotional showroom activity/events and overall operations.
Maintain positive long‑term customer relationships; follow up with clients encouraging additional referral leads and repeat business.
Participate in ongoing product knowledge and training.
Be an organized, efficient and conscientious team member.
Able to work Monday‑Friday and rotating Saturdays.
This position requires a pre‑employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws. A background check will be performed in compliance with FCRA standards with consent.
Benefits
Competitive compensation and bonus based on skills – hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance.
Industry‑leading health, dental, and vision plans.
Generous 401(k) savings and profit sharing.
Education assistance and internal training programs.
Maternity & paternity leave.
Qualifications
High School diploma or better – required.
Bachelor’s degree or better – preferred.
Minimum 3 years of retail sales experience, preferably in luxury retail.
Experience utilizing computer systems to track data (CRM).
Basic exposure to design/merchandising is a plus, but not required.
Strong interpersonal skills and a customer‑centric mindset.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sub‑Zero Group Midwest, a distributor of high‑end luxury appliances, is seeking a Showroom Sales Associate for our Chicago, IL showroom. This role provides a best‑in‑class appliance consultation and shopping experience, executing the entire showroom sales process and building a value‑added relationship with the consumer throughout their project.
Responsibilities
Execute the appointment‑setting process for the showroom, including the pre‑visit interview.
Provide an exceptional, engaging and value‑added showroom consultation for customers, whether by planned visit or walk‑in.
Support customers via telephone, booking appointments, sharing information and uncovering their needs.
Partner with dealers and trade professionals to build trust and mutually beneficial relationships.
Maintain a beautiful and comfortable work environment for both team members and guests.
Execute a seamless retail hand‑off and positive customer experience between showroom visit and product installation.
Partner with the Showroom Manager to ensure consistent high‑quality service and follow‑up, incorporating feedback and taking initiative in developing ongoing product knowledge.
Support promotional showroom activity/events and overall operations.
Maintain positive long‑term customer relationships; follow up with clients encouraging additional referral leads and repeat business.
Participate in ongoing product knowledge and training.
Be an organized, efficient and conscientious team member.
Able to work Monday‑Friday and rotating Saturdays.
This position requires a pre‑employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws. A background check will be performed in compliance with FCRA standards with consent.
Benefits
Competitive compensation and bonus based on skills – hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance.
Industry‑leading health, dental, and vision plans.
Generous 401(k) savings and profit sharing.
Education assistance and internal training programs.
Maternity & paternity leave.
Qualifications
High School diploma or better – required.
Bachelor’s degree or better – preferred.
Minimum 3 years of retail sales experience, preferably in luxury retail.
Experience utilizing computer systems to track data (CRM).
Basic exposure to design/merchandising is a plus, but not required.
Strong interpersonal skills and a customer‑centric mindset.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr