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FedEx Group

Customer Experience Strategy Manager

FedEx Group, Memphis, Tennessee, us, 37544

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A major logistics company is seeking a professional responsible for designing customer experience strategies to enhance satisfaction and loyalty. The role entails leading projects to comply with customer engagement objectives and involves collaboration among corporate divisions. Required qualifications include a Bachelor’s degree and five years of experience in customer experience strategy. Strong analytical and project management skills are essential. Ideal candidates will also demonstrate effective leadership and communication abilities. #J-18808-Ljbffr