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Amazon

Principal ProServe Account Executive, US SSI

Amazon, Denver, Colorado, United States, 80285

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Job ID: 3152109 | Amazon Web Services, Inc.

Application deadline: Jan 20, 2026

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you will be responsible for engaging and winning new customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You will work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer‑facing relationship owner, you will primarily focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer sign‑off of SOWs. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems coupled with strong analytical, problem‑solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). New customer acquisition experience will be important for success in this role.

Key Responsibilities

Lead business development efforts by engaging customers and driving high‑value engagements.

Win net new customer logos.

Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts.

Create proposals, secure customer sign‑off on Statements of Work (SOWs), and ensure successful project delivery.

Monitor ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential.

Advocate for customers while balancing AWS business objectives.

Basic Qualifications

8+ years of technology sales or account management experience.

5+ years of B2B or enterprise sales with a focus on hunting new business experience.

Experience with sales targets, business development, and driving customer satisfaction.

Experience with cloud technologies and IT strategies.

Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.

Preferred Qualifications

Experience with communication, presentation, and negotiation.

Experience building and maintaining C‑level client relationships.

Experience solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business.

4+ years of technical specialist, design and architecture experience, or AWS Professional level certification.

Experience with problem solving and delivering results.

Experience with a proven track record of storytelling by developing successful films or shows either as an independent consultant, in a studio or as part of a customer‑facing media company.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Base salary range for this position is $170,000.00 – $230,000.00 USD annually. Your Amazon package will include sign‑on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.

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