Nelnet
A leading financial services company is seeking a dedicated individual for a customer support role in Raleigh, NC. This position involves responding to inquiries from payers and applicants via phone and email, assisting with account setup, and providing problem resolution. Candidates should have a high school diploma and ideally two years of relevant work experience. Strong communication, problem-solving skills, and a focus on customer satisfaction are essential. The role offers an hourly pay rate of $16.50, along with a comprehensive benefits package including medical, dental, and 401K plans.
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