Heart Hvac
Salary Range: $100,000.00 To $200,000.00 Annually
Job Summary The Comfort Advisor is a customer-facing sales professional responsible for assessing residential home comfort needs and presenting tailored solutions for heating, cooling, plumbing, and electrical systems. This role combines technical understanding with consultative sales skills to educate homeowners, build trust, and close sales while delivering an exceptional customer experience.
The Comfort Advisor works closely with installation and service teams to ensure accurate system design, smooth project handoff, and high customer satisfaction.
Key Responsibilities Conduct in-home consultations to evaluate HVAC, plumbing, and electrical needs
Perform load calculations, system evaluations, and visual inspections
Present customized system replacement or upgrade options
Explain features, benefits, warranties, and financing options clearly
Close sales while maintaining ethical, customer-first sales practices
Technical & Solution Design
Recommend appropriately sized and code-compliant systems
Review existing equipment, ductwork, piping, and electrical capacity
Ensure proposed solutions meet safety, efficiency, and comfort standards
Accurately document scope of work for installation teams
Customer Experience
Build rapport and trust with homeowners through professional communication
Address customer questions, concerns, and objections
Maintain a high level of customer satisfaction throughout the sales process
Follow up on estimates and pending opportunities
Enter accurate notes, proposals, and pricing into CRM or sales software
Coordinate with dispatch, installation, and service departments
Attend sales meetings, trainings, and product updates
Meet or exceed assigned sales goals and performance metrics
Qualifications Required
2+ years of residential HVAC or home services sales experience (preferred)
Strong consultative selling and closing skills
Basic understanding of HVAC systems; plumbing and electrical knowledge a plus
Excellent communication and interpersonal skills
Valid driver’s license and clean driving record
Ability to work evenings and weekends as needed
Preferred
Experience as a Comfort Advisor, HVAC Sales Consultant, or In-Home Sales Rep
Knowledge of load calculations, energy efficiency, and home comfort solutions
Familiarity with CRM systems and digital sales tools
Financing and upselling experience
Customer-focused mindset
Strong problem-solving abilities
Professional appearance and demeanor
Ability to manage multiple appointments and deadlines
Self-motivated with a results-driven attitude
Comfortable discussing pricing and closing sales
Physical Requirements Ability to walk through residential properties, including attics and crawl spaces
Ability to stand, bend, and climb stairs as needed
Ability to lift up to 25 pounds occasionally
What We Offer Competitive commission-based compensation
Paid training and ongoing sales development
Company vehicle, phone, and tablet (if applicable)
Growth and advancement opportunities
Supportive team environment in a growing home services company
#J-18808-Ljbffr
Job Summary The Comfort Advisor is a customer-facing sales professional responsible for assessing residential home comfort needs and presenting tailored solutions for heating, cooling, plumbing, and electrical systems. This role combines technical understanding with consultative sales skills to educate homeowners, build trust, and close sales while delivering an exceptional customer experience.
The Comfort Advisor works closely with installation and service teams to ensure accurate system design, smooth project handoff, and high customer satisfaction.
Key Responsibilities Conduct in-home consultations to evaluate HVAC, plumbing, and electrical needs
Perform load calculations, system evaluations, and visual inspections
Present customized system replacement or upgrade options
Explain features, benefits, warranties, and financing options clearly
Close sales while maintaining ethical, customer-first sales practices
Technical & Solution Design
Recommend appropriately sized and code-compliant systems
Review existing equipment, ductwork, piping, and electrical capacity
Ensure proposed solutions meet safety, efficiency, and comfort standards
Accurately document scope of work for installation teams
Customer Experience
Build rapport and trust with homeowners through professional communication
Address customer questions, concerns, and objections
Maintain a high level of customer satisfaction throughout the sales process
Follow up on estimates and pending opportunities
Enter accurate notes, proposals, and pricing into CRM or sales software
Coordinate with dispatch, installation, and service departments
Attend sales meetings, trainings, and product updates
Meet or exceed assigned sales goals and performance metrics
Qualifications Required
2+ years of residential HVAC or home services sales experience (preferred)
Strong consultative selling and closing skills
Basic understanding of HVAC systems; plumbing and electrical knowledge a plus
Excellent communication and interpersonal skills
Valid driver’s license and clean driving record
Ability to work evenings and weekends as needed
Preferred
Experience as a Comfort Advisor, HVAC Sales Consultant, or In-Home Sales Rep
Knowledge of load calculations, energy efficiency, and home comfort solutions
Familiarity with CRM systems and digital sales tools
Financing and upselling experience
Customer-focused mindset
Strong problem-solving abilities
Professional appearance and demeanor
Ability to manage multiple appointments and deadlines
Self-motivated with a results-driven attitude
Comfortable discussing pricing and closing sales
Physical Requirements Ability to walk through residential properties, including attics and crawl spaces
Ability to stand, bend, and climb stairs as needed
Ability to lift up to 25 pounds occasionally
What We Offer Competitive commission-based compensation
Paid training and ongoing sales development
Company vehicle, phone, and tablet (if applicable)
Growth and advancement opportunities
Supportive team environment in a growing home services company
#J-18808-Ljbffr