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Symphony Industrial AI, Inc.

Global SaaS Support Leader | 24x7 Readiness

Symphony Industrial AI, Inc., Denver, Colorado, United States, 80285

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A leading enterprise AI SaaS company in Denver is looking for a SaaS Support Lead to manage customer support operations for its platforms. The role involves leading a global support team, optimizing support processes, and ensuring excellent customer communication. The ideal candidate should have 5-10 years of experience in enterprise SaaS support, strong technical skills including SQL, and the ability to scale support operations effectively. This is a significant opportunity for those passionate about driving customer success in a tech-driven environment. #J-18808-Ljbffr