Rolls-Royce plc
Senior Sales Manager – After Sales page is loaded## Senior Sales Manager – After Saleslocations:
Novitime type:
Full timeposted on:
Posted Todayjob requisition id:
JR6146175## **Job Description****Title: Senior Sales Manager - After Sales***Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.***Key Accountabilities:*** Identify and manage after sales sales business opportunities for Direct Rail End Customers and Distributors/Dealers serving Rail Customers primarily Latin America and secondarily North America.* Provide responsive assistance to coordinate and support Direct Rail End Customers and Distributors/Dealers serving Rail Customers on requests for service sales product information and quality concerns* Contact, advise and quote Direct Rail End Customers and Distributors/Dealers in prospecting for new sales representing after sales product lines* Promote Direct Rail End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.* Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support* Identify new business opportunities for ***mtu*** after sales products, develop and execute proposals, quotes and follow through to make the sale* Collect forecasts and develop business cases for future ***mtu*** after sales products and services* Track and report on industry trends, business conditions and account status to develop future products and sales* Identify and resolve customer concerns and complaints in a timely and satisfactory manner* Oversee and investigate policy matters in the field using a fair and equitable perspective thereby creating goodwill and future sales* Monitor, implement and evaluate ***mtu***'s procedures, policies and agreements to increase customer awareness and compliance* Prepare and present professional presentations to customers, management and staff* Maintain knowledge of ***mtu*** products, applications, after sales systems, procedures and policies* Attend trade shows and events and reports activities* Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.* Perform special projects as required**Basic Requirements:*** Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time* Bachelor’s degree in Engineering or Business Management and 5 years of applicable experience in support, sales or parts-marketing within after-sales or 9 years of experience in service support, sales or parts marketing within after sales* Ability and willingness to travel domestic and international on short notice, up to 75% of the time**Preferred Qualifications:*** Excellent knowledge of principles and processes for providing customer services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction* Excellent oral and written communication skills* Excellent language skills in English and Spanish* Excellent interpersonal skills* Excellent organizational, planning and follow up skills* Excellent analytical ability to handle very complex issues* Strong leadership/negotiation skills* Strong self-starter with the ability to work extended periods without direct supervision* Strong problem solving skills and ability to make decision on their own* Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders,
shipments, and sales of after sales products* Proficient with MS Office Suite* Knowledge of ***mtu*** organization (products, policies & procedures)* Knowledge of SAP operating systemRolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.## **Job Category**Sales## **Job Posting Date**14 Jan 2026; 00:01## **Pay Range**$121,524 - $197,476-Annually**Location:**Novi, Michigan**Benefits**Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. #J-18808-Ljbffr
Novitime type:
Full timeposted on:
Posted Todayjob requisition id:
JR6146175## **Job Description****Title: Senior Sales Manager - After Sales***Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.***Key Accountabilities:*** Identify and manage after sales sales business opportunities for Direct Rail End Customers and Distributors/Dealers serving Rail Customers primarily Latin America and secondarily North America.* Provide responsive assistance to coordinate and support Direct Rail End Customers and Distributors/Dealers serving Rail Customers on requests for service sales product information and quality concerns* Contact, advise and quote Direct Rail End Customers and Distributors/Dealers in prospecting for new sales representing after sales product lines* Promote Direct Rail End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.* Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support* Identify new business opportunities for ***mtu*** after sales products, develop and execute proposals, quotes and follow through to make the sale* Collect forecasts and develop business cases for future ***mtu*** after sales products and services* Track and report on industry trends, business conditions and account status to develop future products and sales* Identify and resolve customer concerns and complaints in a timely and satisfactory manner* Oversee and investigate policy matters in the field using a fair and equitable perspective thereby creating goodwill and future sales* Monitor, implement and evaluate ***mtu***'s procedures, policies and agreements to increase customer awareness and compliance* Prepare and present professional presentations to customers, management and staff* Maintain knowledge of ***mtu*** products, applications, after sales systems, procedures and policies* Attend trade shows and events and reports activities* Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.* Perform special projects as required**Basic Requirements:*** Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time* Bachelor’s degree in Engineering or Business Management and 5 years of applicable experience in support, sales or parts-marketing within after-sales or 9 years of experience in service support, sales or parts marketing within after sales* Ability and willingness to travel domestic and international on short notice, up to 75% of the time**Preferred Qualifications:*** Excellent knowledge of principles and processes for providing customer services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction* Excellent oral and written communication skills* Excellent language skills in English and Spanish* Excellent interpersonal skills* Excellent organizational, planning and follow up skills* Excellent analytical ability to handle very complex issues* Strong leadership/negotiation skills* Strong self-starter with the ability to work extended periods without direct supervision* Strong problem solving skills and ability to make decision on their own* Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders,
shipments, and sales of after sales products* Proficient with MS Office Suite* Knowledge of ***mtu*** organization (products, policies & procedures)* Knowledge of SAP operating systemRolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.## **Job Category**Sales## **Job Posting Date**14 Jan 2026; 00:01## **Pay Range**$121,524 - $197,476-Annually**Location:**Novi, Michigan**Benefits**Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. #J-18808-Ljbffr