General Motors
CX Strategy & Experience Orchestration Lead
General Motors, Warren, Michigan, United States, 48091
A leading automotive company seeks a CX Strategy and Integration Manager to develop and execute strategies that enhance customer experience. Responsibilities include designing AI tools for insights, leading customer journey integrations, and aligning CX initiatives with business objectives. The ideal candidate will have over 5 years of experience in CX strategy and marketing integration, a degree in Business or Marketing, and strong skills in journey mapping and stakeholder management.
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