Ironbow
A technology solutions provider is seeking a Call Center Analyst I in Manassas, Virginia. This role provides first-line technical assistance to county employees, resolving routine IT issues. Key responsibilities include maintaining effective communication with users, logging service requests, and ensuring proactive workstation maintenance. Candidates should have a high school diploma and 0-2 years of experience in a call center or IT environment. Join the team to enhance your IT career while delivering high-quality customer service.
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