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Central Customer Service Rep

Clean Harbors, Norwell, Massachusetts, us, 02061

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Clean Harbors is looking for an

Environmental Central Customer Service Representative

to sit in our

Norwell, MA

office. Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.

Why Work for Clean Harbors?

Health and Safety is our #1 priority, and we live it 3-6-5!

Competitive wages

Comprehensive health benefits coverage after 30 days of full-time employment

Group 401K with company matching component

Opportunities for growth and development for all the stages of your career

Generous paid time off, company paid training and tuition reimbursement

Positive and safe work environments

Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times

Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization

Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform

Ensures timely resolution to any customer issues

Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.

Possesses knowledge and ability to promote all Clean Harbors services

Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues

Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures

Responsible for the data integrity of the proactive call and milkrun program

Specific tasks assigned by management

Central Customer Service activities include, but not limited to:

Account setup/modifications

Profile creation

Quoting/Agreements

Scheduling

Order management

Resolve compliance issues

Wondering what to expect in starting your career with Clean Harbors?

Click Here (https://player.vimeo.com/external/150727173.sd.mp4?s=ecd78b6bc9d5bb433c2d70547d7924d34d4c21c5&profile_id=112) to view a Day in the Life Video!

40-years of sustainability in action.

At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Join our safety focused team today!

To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com .

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

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