Remote IT Service Desk Analyst (Intermediate)

A health insurance provider in California is seeking an IT Service Desk Support Analyst to provide remote technical support for end users. This role requires at least 3 years of experience, with a preference for candidates with Service Desk experience in a high volume call center. Knowledge of Active Directory, Microsoft Exchange, and Office 365 is essential. The analyst will provide diagnostics, troubleshoot technical issues, and develop operational procedures to enhance customer service. This role is crucial to ensuring effective IT support in a dynamic environment. #J-18808-Ljbffr