FedEx Freight
Senior CX Strategy & Transformation Advisor
FedEx Freight, Southwind, Tennessee, United States
A leading logistics company is seeking a Senior Manager to drive Customer Experience initiatives within the transportation sector. The role involves planning, organizing, and overseeing processes that enhance service performance and customer satisfaction. Candidates should hold a Bachelor's degree and have significant experience in project leadership and customer experience improvements. Strong communication and analytical skills are essential, as well as proficiency in relevant software. This position may require travel and will be based in Memphis, TN or Harrison, AR.
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