Capital Chevrolet
Automotive Experienced Service Advisor
Capital Chevrolet, Wake Forest, North Carolina, us, 27588
Capital Chevrolet of Wake Forest is Hiring an Experienced Automotive Service Advisor!
Are you a seasoned Service Advisor with a passion for delivering top-notch customer service and a deep understanding of automotive repair and maintenance? Capital Chevrolet of Wake Forest is looking for a professional, customer-focused, and results-driven Service Advisor to join our high-performing service team.
In this role you will serve as the trusted liaison between our customers and service technicians, using your industry knowledge to accurately assess service needs, recommend appropriate solutions, and ensure a seamless, high-quality experience from drop-off to delivery.
Compensation & Benefits:
Competitive Pay – Your experience and skills are recognized and rewarded
Health Insurance – Comprehensive coverage to keep you and your family healthy
Paid Time Off (PTO) – Because everyone needs time to recharge
401(k) Plan – Invest in your future with our retirement savings option
What You’ll Do:
Conducting detailed vehicle walk-arounds and inspections to accurately identify service needs
Clearly explaining recommended services, repair options, and costs to customers
Scheduling service appointments and efficiently managing shop workflow
Working closely with technicians and teammates to ensure a seamless service experience
Addressing customer questions and concerns with professionalism and care
Keeping your workspace clean, organized, and aligned with safety standards
Jumping in on other duties as needed – we're a team!
What We’re Looking For:
Prior experience as a Service Advisor or in a customer-facing role within the Automotive Industry
Solid understanding of vehicle systems, diagnostics, and repair processes
Top-notch communication and people skills – you're great at building trust and keeping customers informed
Comfort with computer systems for scheduling, estimates, and invoicing
A valid driver's license and a clean driving record
The ability to pass a pre-employment background check
Ready to take the next step in your automotive career? Apply today and join a team that values your skills and experience!
At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
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In this role you will serve as the trusted liaison between our customers and service technicians, using your industry knowledge to accurately assess service needs, recommend appropriate solutions, and ensure a seamless, high-quality experience from drop-off to delivery.
Compensation & Benefits:
Competitive Pay – Your experience and skills are recognized and rewarded
Health Insurance – Comprehensive coverage to keep you and your family healthy
Paid Time Off (PTO) – Because everyone needs time to recharge
401(k) Plan – Invest in your future with our retirement savings option
What You’ll Do:
Conducting detailed vehicle walk-arounds and inspections to accurately identify service needs
Clearly explaining recommended services, repair options, and costs to customers
Scheduling service appointments and efficiently managing shop workflow
Working closely with technicians and teammates to ensure a seamless service experience
Addressing customer questions and concerns with professionalism and care
Keeping your workspace clean, organized, and aligned with safety standards
Jumping in on other duties as needed – we're a team!
What We’re Looking For:
Prior experience as a Service Advisor or in a customer-facing role within the Automotive Industry
Solid understanding of vehicle systems, diagnostics, and repair processes
Top-notch communication and people skills – you're great at building trust and keeping customers informed
Comfort with computer systems for scheduling, estimates, and invoicing
A valid driver's license and a clean driving record
The ability to pass a pre-employment background check
Ready to take the next step in your automotive career? Apply today and join a team that values your skills and experience!
At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
#J-18808-Ljbffr