Lumen
A leading telecommunications provider in Austin, TX, is seeking a Customer Engagement Advocate II to support sales and customer lifecycle activities. Responsibilities include acting as the single point of contact for customers, ensuring effective communication, and managing sales-related tasks. The ideal candidate will have at least 3 years of experience in a telecommunications client-facing role and possess strong skills in negotiation, multitasking, and knowledge of IP products. Compensation is competitive with a range of $60,039 - $80,042 for Texas, along with a comprehensive benefits package.
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