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New Mexico Staffing

US - Customer Service Rep I - US4

New Mexico Staffing, Rio Rancho, New Mexico, United States, 87124

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Customer Service Representative Opportunity

Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Rio Rancho, NM 87144. This is an excellent opportunity to join a winning culture and get your foot in the door with a global tech company that designs and sells personal computers, printers, and related supplies. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative include but are not limited to: Applies foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team members by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge of the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. Candidates for Customer Service Representative must meet the following requirements to be considered: Working independently while using standard protocol to respond to more complex customer issues. Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). Proactively assist customers to avoid or reduce problem occurrence. Participates in projects and provides resolution and feedback based on analysis. What's in this Customer Service Representative position for you? Pay: $14.00 to $19.00/HR. Shift: 8:00 AM - 5:00 PM Mon to Fri. Weekly paycheck. Dedicated Onboarding Specialist & Recruiter. Access to Adecco's Aspire Academy with thousands of free upskilling courses. This Customer Service Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco, apply today! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.