Pennsylvania Staffing
Retail Sales and Front Desk Agent - Steinberg Conference Center
Pennsylvania Staffing, Philadelphia, Pennsylvania, United States, 19102
Retail Sales And Front Desk Agent
The retail sales and front desk agent is responsible for assisting management with administrative tasks including, but not limited to, front desk duties, ordering, shipping, data entry, filing, etc. This role will be required to work well with customers, visitors, clients, and employees in a professional and cheerful manner. In addition to varied front desk tasks, this role will also be the point of contact for retail operations including, but not limited to, inventory, shipping/receiving, and online fulfillment. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job responsibilities include: Greeting and assisting customers while anticipating their needs Ensuring product is stocked to appropriate levels and replenishing and arranging items as needed to maintain appearance Responsible for cash handling, safe verifications, and preparing deposits Maintaining friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Being adaptable to customer needs Adhering to cash handling policies and procedures Ensuring security of company assets Accurately packing, securing, and shipping customer orders within designated timeframes and verifying order accuracy by cross-checking items and quantities against packing slips and orders. Supplying guests or travelers with directions, travel information, and other information such as available services and points of interest. Booking reservations, rentals, and coordinating registration Operating a register and/or software system to complete cash and credit card transactions. Answering phone calls and emails and delivering messages as needed. Maintaining excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinating resolution of guest concerns. Communicating closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications: Previous guest services/hotel front desk experience required Previous retail and retail operations experience required Previous retail software experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrates organizational skills, accuracy, and attention to detail Education: About Aramark: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
The retail sales and front desk agent is responsible for assisting management with administrative tasks including, but not limited to, front desk duties, ordering, shipping, data entry, filing, etc. This role will be required to work well with customers, visitors, clients, and employees in a professional and cheerful manner. In addition to varied front desk tasks, this role will also be the point of contact for retail operations including, but not limited to, inventory, shipping/receiving, and online fulfillment. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job responsibilities include: Greeting and assisting customers while anticipating their needs Ensuring product is stocked to appropriate levels and replenishing and arranging items as needed to maintain appearance Responsible for cash handling, safe verifications, and preparing deposits Maintaining friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Being adaptable to customer needs Adhering to cash handling policies and procedures Ensuring security of company assets Accurately packing, securing, and shipping customer orders within designated timeframes and verifying order accuracy by cross-checking items and quantities against packing slips and orders. Supplying guests or travelers with directions, travel information, and other information such as available services and points of interest. Booking reservations, rentals, and coordinating registration Operating a register and/or software system to complete cash and credit card transactions. Answering phone calls and emails and delivering messages as needed. Maintaining excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinating resolution of guest concerns. Communicating closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications: Previous guest services/hotel front desk experience required Previous retail and retail operations experience required Previous retail software experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrates organizational skills, accuracy, and attention to detail Education: About Aramark: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.