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Partner Account Manager - Albany, New York

Human Interest, Albany, New York, United States

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Albany, New York, Remote

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium‑sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high‑growth fintech company changing the retirement industry. We are backed by a number of investors, including Marshall Wace, Baillie Gifford, BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward‑thinking, meticulously organized, and self‑motivated sales professional who can thrive in a fast‑paced environment. You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create solutions when needed.

What you get to do every day

Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space

Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities

Proactively identify and resolve emerging issues and offer solutions by working cross‑functionally with Sales, Product, Marketing, Legal and Finance

Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g., educational events, email, webinars, etc.)

Work with partners to establish business goals and performance metrics (e.g., depth of sales pipeline and revenue generation) to develop and execute effective go‑to‑market strategies and demand‑generation activities

What you bring to the role

2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)

Proven track record of success in a quota‑driven sales environment

Highly motivated individual contributor and relationship builder that can operate independently

Ability to thrive in a fast‑paced, ever‑changing environment

Resilient – you bounce back from setbacks quickly, are resourceful, and find creative ways to get things done

Solutions‑oriented – willingness to get your hands dirty while managing and solving operational partnership issues

Extraordinary communication and interpersonal skills – people trust you and sense that you are advocating for something you believe in

Tech‑savvy – familiarity using Salesforce to manage sales cycles is preferred

Growth mindset – you can embrace feedback and hold yourself accountable

Coachable – ability to absorb information, training, and guidance and successfully implement and execute

Travel – ability to be in the field 3 days per week

Must be located in either Albany, New York, Vermont, or New Hampshire

Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges – closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium‑sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission‑driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Our operating principles

Customer obsession : We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.

Long‑Term Orientation : We think big, plan strategically, and invest in our future.

Autonomous and Accountable Teams : We trust our team members to take ownership and make smart decisions.

An Escalating Bar for Talent and Performance : We constantly raise the bar and challenge ourselves to be better.

Fundamental Optimism : We see the glass as half full and continually generate new ideas.

Compensation At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this posting is $130,000 – $140,000, which includes a base salary of $70,000 and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Employees also receive stock option grants, enhancing long‑term financial growth and investment in our company’s success.

Benefits

A great 401(k) plan: Our own! Includes a dollar‑for‑dollar employer match up to 4% of compensation (immediately vested) and zero plan fees

Top‑of‑the‑line health plans, as well as dental and vision insurance

Competitive time off and parental leave

Additional Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness

Lyra: Enhanced mental health support for employees and dependents

Carrot: Fertility healthcare and family‑forming benefits

Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt

Monthly work‑from‑home stipend; quarterly lifestyle stipend

Engaging team‑building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie

We’re a great place to work

Certified as a Great Place To Work® (2023‑2025)

Fortune Best Place to Work in the Bay Area (2024)

Best Places to Work by Built In (2023‑2024)

America’s Best Startup Employers by Forbes (2020‑2022, 2024)

A Top Company by Y Combinator (2020‑2023)

Inc. Fastest Growing Companies (2021)

Equal Opportunity Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

We comply with CCPA guidelines.

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