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Digital Insurance LLC

Lead Benefits Consultant

Digital Insurance LLC, Atlanta, Georgia, United States, 30383

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Lead Benefits Consultant page is loaded## Lead Benefits Consultantlocations:

Atlanta, GAtime type:

Full timeposted on:

Posted Todayjob requisition id:

R8285Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.**Our Newest Opportunity:****Summary:**The Consultant is primarily responsible for retaining clients and their existing book of business. The consultant will oversee strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery.

They will also effectively communicate OneDigital’s value proposition and latest industry trends to active clients.A Lead Benefits Consultant (LBC) is a BC recognized for extraordinary contributions, experience, expertise, and leadership of the team. LBCs answer day to day questions from the team and are a designated point of escalation.

LBCs assists in field performance shadowing and assessment, and help to mentor and develop team members.

LBCs lead regular meetings with their aligned team.

LBCs facilitate case level strategy discussions both one on one and amongst the team.

LBCs oversee the implementation and progress of team initiatives and goals (WIGs).**Essential Duties and Responsibilities (include but are not limited to):*** Develops sophisticated benefit design and renewal strategies and drives the development of solutions to address complex client issues* Works closely with account management and/or client service teams on pre-renewal strategy, RFP distribution, SPR’s, open enrollment strategy and post renewal analysis* Determines the full scope of services to be provided to client* Clearly establishes and communicates timelines with the client service team(s) and keeps them apprised of changes and renewal updates* Maintains accountability for revenue and profitability for client accounts and projects and keeps all involved parties up to date* Monitors the success of projects in terms of scope, budget, timeliness and client satisfaction* Oversees the on-boarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team and timeline* Ensures client service team(s) exceeds client expectations* Grows book through cross-selling opportunities* Cultivates and maintains strong relationships with clients and carriers* Establishes effective carrier/vendor relationships to serve clients in benefits procurement and administration* Attends carrier events to remain up to date and knowledgeable of carrier plans and changes, as well as maintain strong relationships* Maintains a full understanding of the insurance markets, funding alternatives, networks and benefit plan options* Ensures accuracy of client data in CRM* Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges* Leads a team of assigned large group BCs.* Coordinates and leads regular (at least monthly) one-on-one mentoring discussions with team members regarding client issues, work concerns, and growth advice.* Performs job shadowing and quality review audits in order to provide feedback and coaching to applicable team members.* Partners with team members to resolve internal and external client escalations in a timely fashion.* Facilitates case level strategy discussion both one on one and with the larger team.

Leads roundtable discussions and case studies.* Oversee and drive execution of team initiatives and goals. Participate in the development of department deliverables; contribute to efforts to steer the department in new and improved directions.* Escalates team member performance feedback to leader for recognition and/or management as appropriate.* Communicate regularly with other Lead BCs and Director.* Organize client work during aligned BC leave of absence.* Actively participates in recruitment and selection of new team members.* Integration – Lead the “Day in the Life of a BC” on a rotation* Site Visits – back up to participate in site visits to discuss “role of the consultant”* Lunch & Learns – back up to attend vendor lunch & learns and greet vendors* Attend industry events as needed* Participates in and/or leads committees and projects as requested.**Qualifications, Skills and Requirements:*** Ability to influence and effectively interact with members of the C-suite* Strong attention to detail* Must be self-motivated and disciplined* Excellent written and verbal communication skills* Strong organizational skills* Ability to manage one's workload* Ability to thrive in fast-paced environment**Education, Training and Experience:*** 5+ years’ of benefits consulting experience, required* Bachelor’s Degree, preferred* Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance products* Must have a practical knowledge of quoting process and tools* Must be proficient in Microsoft Excel and familiar with database applications* Valid life and health insurance license, required**Other:**License requiredBook Under Management (BUM)