CAI
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support to users. This full-time remote position includes responsibilities like troubleshooting software, resetting passwords, and ensuring excellent customer service. Candidates must have at least 6 months of relevant experience and strong documentation skills. A High School Diploma or GED is required, and fluency in both English and French is mandatory. A competitive pay of $18 per hour plus a language bonus is offered.
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