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Loan Servicing Representative

Cbtks, Topeka, KS, United States


Description

Classification:

Full-Time, Non-Exempt

Hours:

Monday through Friday, 8:00 am to 5:00 pm, other hours and days as needed

Location:

Headquarters 3035 SW Topeka Blvd. Topeka, KS

Role:

Performs a variety of duties related to the servicing and administration of loans.

Apply:

www.corefirstbank.com/careers

Requirements

Essential Functions & Responsibilities:

Review daily exception reports

Process Paid Files

Perform maintenance on both consumer and commercial loans

Calculate and process payoffs

Post transactions to loans and general ledger accounts

Service participation loans

SBA reporting

Credit Bureau maintenance

File NSI/UCC’s

Answer phones to assist both internal and external customers

Send correspondence as needed

Fund all loan transaction types for processing departments onto the bank’s core system

Balance GL accounts for loans

File lien documents with the appropriate state and county

Track titles and collateral documentation for lien perfection

Understanding of loan collateral and perfection requirements

Additional Responsibilities:

Servicing of Real Estate Loans that will include the following:

Investor reporting and servicing

Escrow analysis/Paying real estate taxes and property insurance

PMI reporting

Monitoring and processing insurance claims

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience:

One year of banking and/or lending experience required

Previous loan servicing experience desired

Education:

High school diploma or equivalent

Skills & Abilities:

Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information. Work requires courtesy and friendliness in providing assistance and exchanging factual information. Ability to relate and empathize with people.

Competencies:

Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.

Other Skills:

Self-Starter, takes initiative

Basic accounting

Microsoft Office proficiency

Detail/Goal/Solutions Oriented

Listening, verbal and written communication skills

Ability to resolve conflicts

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee sits for the majority of the day. Some light physical effort required.

Travel:

Travel is negligible

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Other:

Applicants must pass a drug screen and background check

Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, leaves of absence, compensation and training.

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