Hilton Worldwide, Inc.
Director of Property Operations - Waldorf Astoria New York
Hilton Worldwide, Inc., Rochester, New York, United States
Job Description - Director of Property Operations - Waldorf Astoria New York (HOT0C911)
Job Number HOT0C911
Work Locations The Waldorf Astoria - New York 301 Park Avenue New York 10022
An iconic legend has returned. Following its historic renovation and reopening, the
Waldorf Astoria New York
is entering an exciting new chapter. As this majestic haven of refined indulgence continues to deliver bespoke luxury experiences and redefine the boundaries of excellence, we are seeking a visionary
Director of Property Operations
to help lead this world-renowned, ultra-luxury hotel.
This is a rare opportunity to play a pivotal leadership role at one of the most recognized luxury properties in the world. In this role, the
Director of Property Operations
will oversee the day-to-day physical operations of this full‑service hotel, ensuring operational excellence, long‑term asset preservation, and an uncompromising guest experience.
The ideal candidate brings proven senior‑level experience leading Property Operations within a large, luxury, or iconic hotel environment, with experience supporting newly renovated or reopened assets strongly preferred. Deep expertise in capital planning, preventative maintenance, and complex building systems is essential, strategic leadership style suited for high‑profile, fast‑paced operations. Above all, we are seeking a leader with a passion for excellence, stewardship, and delivering world‑class hospitality.
What will I be doing? As
Director of Property Operations , you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
The annual salary range for this Executive Committee role is $200,000 - $240,000 and is based on applicable and specialized experience and location.
Our Values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Key Attributes We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑In‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
#J-18808-Ljbffr
Job Number HOT0C911
Work Locations The Waldorf Astoria - New York 301 Park Avenue New York 10022
An iconic legend has returned. Following its historic renovation and reopening, the
Waldorf Astoria New York
is entering an exciting new chapter. As this majestic haven of refined indulgence continues to deliver bespoke luxury experiences and redefine the boundaries of excellence, we are seeking a visionary
Director of Property Operations
to help lead this world-renowned, ultra-luxury hotel.
This is a rare opportunity to play a pivotal leadership role at one of the most recognized luxury properties in the world. In this role, the
Director of Property Operations
will oversee the day-to-day physical operations of this full‑service hotel, ensuring operational excellence, long‑term asset preservation, and an uncompromising guest experience.
The ideal candidate brings proven senior‑level experience leading Property Operations within a large, luxury, or iconic hotel environment, with experience supporting newly renovated or reopened assets strongly preferred. Deep expertise in capital planning, preventative maintenance, and complex building systems is essential, strategic leadership style suited for high‑profile, fast‑paced operations. Above all, we are seeking a leader with a passion for excellence, stewardship, and delivering world‑class hospitality.
What will I be doing? As
Director of Property Operations , you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
The annual salary range for this Executive Committee role is $200,000 - $240,000 and is based on applicable and specialized experience and location.
Our Values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Key Attributes We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑In‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
#J-18808-Ljbffr