MGM Resorts International
Vice President Europe & Middle East Marketing
MGM Resorts International, Las Vegas, Nevada, us, 89105
Vice President Europe & Middle East Marketing page is loaded## Vice President Europe & Middle East Marketinglocations:
Property - Bellagiotime type:
Full timeposted on:
Posted Todayjob requisition id:
270989Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**The primary responsibility of the Vice President Europe & Middle East Marketing is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.**THE DAY-TO-DAY:*** Determine and evaluate customers’ casino activity to provide corresponding incentives and authorize or approve high amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts)* Drive incremental business, with a focus on inactive customers and maintain customer base to support increasing the property’s customer development efforts* Makes critical business decisions regarding customer’s allowances and comps while managing customers to a profitable level* Develop and assist in creating special events and attend functions when appropriate to promote marketing efforts and greet customers* Demonstrate a strong player development skillset by engaging new and inactive customers* Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate qualified in-house casino customers.* Supports new programs directed at identifying gaming and non-gaming M life customers* Liaisons between customers and operating departments to ensure guest requests are fulfilled* Provides support to customers in advancing their tier level* Ensures Marketing Events are communicated to customers through a variety of communication channels* Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies* Resolve customer disputes and complaints to the satisfaction of the customer and the company* Comply with all laws, Title 31 and attend all mandatory compliance and training sessions**THE IDEAL CANDIDATE:*** The ideal candidate has 10+ years of prior relevant experience, including casino marketing experience, and holds a bachelor’s degree or equivalent experience.* They have experience working in a similar resort setting and can communicate effectively in the language of their assigned region, such as Mandarin and/or Cantonese for Far East Marketing, Korean for Korean Marketing, or relevant European languages and/or Arabic for European or Middle Eastern Marketing.* The candidate must be able to travel frequently, both domestically and internationally, to engage existing customers and identify new patrons for the company.**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr
Property - Bellagiotime type:
Full timeposted on:
Posted Todayjob requisition id:
270989Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**The primary responsibility of the Vice President Europe & Middle East Marketing is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.**THE DAY-TO-DAY:*** Determine and evaluate customers’ casino activity to provide corresponding incentives and authorize or approve high amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts)* Drive incremental business, with a focus on inactive customers and maintain customer base to support increasing the property’s customer development efforts* Makes critical business decisions regarding customer’s allowances and comps while managing customers to a profitable level* Develop and assist in creating special events and attend functions when appropriate to promote marketing efforts and greet customers* Demonstrate a strong player development skillset by engaging new and inactive customers* Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate qualified in-house casino customers.* Supports new programs directed at identifying gaming and non-gaming M life customers* Liaisons between customers and operating departments to ensure guest requests are fulfilled* Provides support to customers in advancing their tier level* Ensures Marketing Events are communicated to customers through a variety of communication channels* Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies* Resolve customer disputes and complaints to the satisfaction of the customer and the company* Comply with all laws, Title 31 and attend all mandatory compliance and training sessions**THE IDEAL CANDIDATE:*** The ideal candidate has 10+ years of prior relevant experience, including casino marketing experience, and holds a bachelor’s degree or equivalent experience.* They have experience working in a similar resort setting and can communicate effectively in the language of their assigned region, such as Mandarin and/or Cantonese for Far East Marketing, Korean for Korean Marketing, or relevant European languages and/or Arabic for European or Middle Eastern Marketing.* The candidate must be able to travel frequently, both domestically and internationally, to engage existing customers and identify new patrons for the company.**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr