Wolters Kluwer N.V.
Advanced Inside Sales Representative (Core Account Manager for Academic & Medica
Wolters Kluwer N.V., Kennesaw, Georgia, us, 30156
**LOCATION:** Hybrid U.S. locations – 8 days a month in the office (see locations on the posting)**OVERVIEW**
As an Advanced Inside Sales Representative (Core Account Manager for Academic & Medical Sales), you will manage a book of existing business comprised of accounts $50k and smaller. You will be expected to uncover upsell opportunities, through qualifying customer needs and intent. You bring extensive knowledge and expertise in managing complex sales activities. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.You will be selling evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions.We will have two openings.
One is for the Central and Southeast, and the other is for the Western U.S.
**RESPONSIBILITIES*** Identify and develop new business opportunities for our core offerings.* Handle complex outbound sales.* Process and manage high-impact customer orders.* Maintain and update detailed and accurate customer records including meeting and e-mail activity.* Follow up on leads and convert them into sales.* Record, analyze, and report on detailed sales activities and trends.* Develop and present comprehensive sales quotes and proposals.* Manage customer accounts and ensure their satisfaction.* Collaborate with multiple departments to close deals.* Implement strategic sales initiatives.**QUALIFICATIONS**Education: bachelor’s degree or equivalent experience.Experience:* 2+ years experience customer engagement experience.* Ability to drive growth in assigned accounts.* Strong value-based, consultative selling strategy..* Strong prospecting and closing skills.**Other Desired Skills:*** Communication: Strong verbal and written communication skills.* Customer Service/Account Management: Understanding of principles and practices for effective customer service and large account management.* Sales Strategy:* CRM Software: Proficient use of Customer Relationship Management tools.* Problem-Solving: Capability to understand and resolve complex customer issues.* Organization: Strong organizational and time-management skills.* Analytical Skills: Basic analytics for tracking performance and metrics.* Proactive: Tenacious self-starter who can prospect and close sales.TRAVEL:
20% for customer meetings#LI-Hybrid## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Compensation:**$46,500.00 - $79,350.00 USDThis role is eligible for Commission.*Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*## **Additional Information**:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.**Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. #J-18808-Ljbffr
As an Advanced Inside Sales Representative (Core Account Manager for Academic & Medical Sales), you will manage a book of existing business comprised of accounts $50k and smaller. You will be expected to uncover upsell opportunities, through qualifying customer needs and intent. You bring extensive knowledge and expertise in managing complex sales activities. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.You will be selling evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions.We will have two openings.
One is for the Central and Southeast, and the other is for the Western U.S.
**RESPONSIBILITIES*** Identify and develop new business opportunities for our core offerings.* Handle complex outbound sales.* Process and manage high-impact customer orders.* Maintain and update detailed and accurate customer records including meeting and e-mail activity.* Follow up on leads and convert them into sales.* Record, analyze, and report on detailed sales activities and trends.* Develop and present comprehensive sales quotes and proposals.* Manage customer accounts and ensure their satisfaction.* Collaborate with multiple departments to close deals.* Implement strategic sales initiatives.**QUALIFICATIONS**Education: bachelor’s degree or equivalent experience.Experience:* 2+ years experience customer engagement experience.* Ability to drive growth in assigned accounts.* Strong value-based, consultative selling strategy..* Strong prospecting and closing skills.**Other Desired Skills:*** Communication: Strong verbal and written communication skills.* Customer Service/Account Management: Understanding of principles and practices for effective customer service and large account management.* Sales Strategy:* CRM Software: Proficient use of Customer Relationship Management tools.* Problem-Solving: Capability to understand and resolve complex customer issues.* Organization: Strong organizational and time-management skills.* Analytical Skills: Basic analytics for tracking performance and metrics.* Proactive: Tenacious self-starter who can prospect and close sales.TRAVEL:
20% for customer meetings#LI-Hybrid## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Compensation:**$46,500.00 - $79,350.00 USDThis role is eligible for Commission.*Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*## **Additional Information**:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.**Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. #J-18808-Ljbffr