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Disneyland Hong Kong

Sr User Experience Designer

Disneyland Hong Kong, Glendale, California, us, 91222

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At Disney Experiences Technology (DXT), our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all DXT initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Product Design & Creative organization within DXT for Disney Experiences. It works closely with product and tech from across the organization.

The Sr. User Experience Designer will report to the Manager, User Experience Design.

About The Role & Team:

As a Sr. User Experience Designer, you will be part of the team responsible for designing products that help our guests gain the most enjoyment from their experiences within our Parks, Resorts and Cruises.

Beyond providing practical and useful solutions, you will craft digital experiences that connect with our guests on an emotional level, delivering designs with the quality and character expected from Disney.

You’ll approach your work from a multidisciplinary, holistic perspective – applying expertise across user experience and interface design – to define and design complete product solutions.

You will spend time executing on the vision and the project, while also participating in scoping and estimation discussions.

What You'll Do

Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide with a focus on our digital products serving Walt Disney World and Disneyland.

Own design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience

Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members

Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects

Provide end to end documentation for projects within their line of business that are in line with our design system

Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to take work from ideation to reality

Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research

Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds

You will be encouraged to stay up to date with design trends and emerging technologies

Required Qualifications

Minimum 5 years of related work experience

Comfortable working in an agile environment

Experience as an end-to-end multidisciplinary product designer, with demonstrated capabilities across a range of design disciplines including testing

Strong communication and presentation skills: ability to articulate questions, strategy, design decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business

Ability to build interactive prototypes

Strong understanding of design best practices and ability to deliver design assets that meet project goals and enhance the user experience

Proficient in Figma and a desire to develop further technical skills

Portfolio required

Preferred Qualifications

Experience with premium brands, including e-commerce

Experience using qualitative and quantitative data to inform design

Required Education

Bachelor’s degree and/or equivalent work experience

The hiring range for this position in California is $126,400 to $169,500 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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