
Senior Enterprise CSM - Remote, AWS & Cloud Resilience
Arpio, Raleigh, North Carolina, United States
A cutting-edge cloud technology company is seeking a Senior Technical Customer Success Manager who will be pivotal in enhancing customer satisfaction and retention for enterprise organizations. This role involves leading onboarding processes, tracking customer metrics, and collaborating with teams to resolve technical issues. Candidates should have over 7 years in customer success or account management, a strong grasp of AWS services, and the ability to effectively communicate with clients. The position allows for full-time remote work within the US.
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