Gabriel Group
Green Acres Lawn & Landscaping Corporation
Account Manager (Administrative) Green Acres Landscaping is a rapidly growing commercial landscape maintenance, construction, and snow removal company serving HOA and commercial properties throughout the Tri‑State area. Based in Wilmington, DE, we are known for quality work, responsive service, and long‑term client relationships. As we scale, we are building a leadership‑driven team that values accountability, growth, and collaboration.
Position The Account Manager is responsible for supporting and managing a portfolio of commercial and HOA client accounts across landscape maintenance, enhancements, construction, and snow services. This role works closely with an existing Account Manager, operations teams, and company leadership to deliver exceptional service, maintain client satisfaction, and drive account growth. This is a hands‑on position that blends client communication, field leadership, and technology‑driven account management. The ideal candidate is comfortable working both in the field and behind a screen.
Primary Responsibilities
Serve as a primary point of contact for assigned commercial and HOA accounts
Build and maintain strong client relationships through regular communication, meetings, and site visits
Conduct routine property inspections and quality audits with clients and production managers
Coordinate maintenance operations and enhancement projects with operations teams
Address client concerns professionally and drive timely resolution
Identify upsell and cross‑sell opportunities within existing accounts
Ensure services are delivered within contract scope, budgeted hours, and quality standards
Balance client expectations with operational capacity and profitability
Track client interactions, inspections, and follow‑ups using CRM software
Support and collaborate with production managers and foremen, reinforcing accountability and performance standards
Qualifications
Experience in account management, client services, sales, or operations within landscaping or a related service industry
Strong communication and relationship‑building skills
Ability to manage multiple accounts and priorities in a fast‑paced environment
Comfortable using CRM systems, email, and Microsoft Excel
Experience working closely with operations and field teams
Knowledge of commercial landscaping and snow removal services preferred
Key Performance Indicators (KPIs)
Client retention and satisfaction
Account growth and upsell performance
Timely issue resolution and responsiveness
Accuracy and consistency of CRM documentation
Budget and contract compliance
Collaboration effectiveness with operations and leadership teams
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Account Manager (Administrative) Green Acres Landscaping is a rapidly growing commercial landscape maintenance, construction, and snow removal company serving HOA and commercial properties throughout the Tri‑State area. Based in Wilmington, DE, we are known for quality work, responsive service, and long‑term client relationships. As we scale, we are building a leadership‑driven team that values accountability, growth, and collaboration.
Position The Account Manager is responsible for supporting and managing a portfolio of commercial and HOA client accounts across landscape maintenance, enhancements, construction, and snow services. This role works closely with an existing Account Manager, operations teams, and company leadership to deliver exceptional service, maintain client satisfaction, and drive account growth. This is a hands‑on position that blends client communication, field leadership, and technology‑driven account management. The ideal candidate is comfortable working both in the field and behind a screen.
Primary Responsibilities
Serve as a primary point of contact for assigned commercial and HOA accounts
Build and maintain strong client relationships through regular communication, meetings, and site visits
Conduct routine property inspections and quality audits with clients and production managers
Coordinate maintenance operations and enhancement projects with operations teams
Address client concerns professionally and drive timely resolution
Identify upsell and cross‑sell opportunities within existing accounts
Ensure services are delivered within contract scope, budgeted hours, and quality standards
Balance client expectations with operational capacity and profitability
Track client interactions, inspections, and follow‑ups using CRM software
Support and collaborate with production managers and foremen, reinforcing accountability and performance standards
Qualifications
Experience in account management, client services, sales, or operations within landscaping or a related service industry
Strong communication and relationship‑building skills
Ability to manage multiple accounts and priorities in a fast‑paced environment
Comfortable using CRM systems, email, and Microsoft Excel
Experience working closely with operations and field teams
Knowledge of commercial landscaping and snow removal services preferred
Key Performance Indicators (KPIs)
Client retention and satisfaction
Account growth and upsell performance
Timely issue resolution and responsiveness
Accuracy and consistency of CRM documentation
Budget and contract compliance
Collaboration effectiveness with operations and leadership teams
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