Real Chemistry
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centred creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Real Chemistry is looking for an Account Manager to join our growing Rad Science team!
This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences – turns complex scientific messages into simple, memorable stories through: Congress experience and scientific visualization.
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.
What you’ll do
Oversee note taking during meetings/calls (internal and client‑facing) and send prompt recaps to all appropriate parties Coordinate the resources needed to service project scopes by developing and owning strategic operational plans (creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc.) while balancing client expectations with successful work output Learn, follow, and implement each client’s Standard Operating Procedures (SOPs) into agency’s milestone delivery(s), review periods, MLR submissions, etc. Work in close partnership with the Project Manager (PM) to ensure the smooth production process of all scopes of work Review timelines created by the PM to ensure dates align to client SOP and needs Collaborate with the PM to meet client submission deadlines and expectations Client services
May serve as the day‑to‑day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D) New business acquisition
May participate in new business opportunities as a support to the Account Director (Acct D) Write and populate the proposals/SOWs in response to client inquiries for new business Drive the creation of billable job codes Assist Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals Work with the PM to understand project burn against original budget and communicate updates to Sr Acct D/Acct D Collaborate with the supervisor on development of goals and work toward progress Model fulfilling essential job functions and company SOPs for junior staff Contribute and/or provide feedback to supervisor, leadership, and fellow team members with a solution‑oriented focus Collaborate with new staff to help with onboarding and training when guided by the Supervisor Collaboration & teamwork
Effectively collaborate with members across the entire team to succeed Ensure procedures are followed by all team members This position is a perfect fit for you if
Company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always, Accountability with an “I” – really speak to you You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into data You are a highly organized self‑starter, able to work independently and under tight deadlines What you should have
Problem solver, collaborator, confident, and organized Detail‑oriented and able to effectively multi‑task between various ongoing projects A strong work ethic and eagerness to learn from an experienced, strategically creative account and project management team Maintains a professional manner in a high‑pressure, deadline‑driven environment Excellent written and oral communication skills Adept interpersonal abilities with an aptitude to engage well with teams and clients Familiarity with animated media/motion graphics, web/app, and experiential technology (e.g., VR/AR) is highly desirable Proficient in Microsoft Office (Word, Excel, PowerPoint) Proficient in Adobe Acrobat and Outlook is highly desirable Degree in marketing, communications, art, computer graphics or related discipline, or equivalent experience Degree in biomedical visualization from an AMA accredited graduate program is desirable Pay Range
$75,000–$85,000 – This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job‑related, non‑discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is a Proud Great Place to Work®‑certified employer. We value your well‑being with a comprehensive benefits program that includes free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, mental wellness coaching, and access to thousands of online classes with LinkedIn Learning. For more details about your region’s benefits, visit www.realchemistrybenefits.com. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
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Oversee note taking during meetings/calls (internal and client‑facing) and send prompt recaps to all appropriate parties Coordinate the resources needed to service project scopes by developing and owning strategic operational plans (creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc.) while balancing client expectations with successful work output Learn, follow, and implement each client’s Standard Operating Procedures (SOPs) into agency’s milestone delivery(s), review periods, MLR submissions, etc. Work in close partnership with the Project Manager (PM) to ensure the smooth production process of all scopes of work Review timelines created by the PM to ensure dates align to client SOP and needs Collaborate with the PM to meet client submission deadlines and expectations Client services
May serve as the day‑to‑day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D) New business acquisition
May participate in new business opportunities as a support to the Account Director (Acct D) Write and populate the proposals/SOWs in response to client inquiries for new business Drive the creation of billable job codes Assist Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals Work with the PM to understand project burn against original budget and communicate updates to Sr Acct D/Acct D Collaborate with the supervisor on development of goals and work toward progress Model fulfilling essential job functions and company SOPs for junior staff Contribute and/or provide feedback to supervisor, leadership, and fellow team members with a solution‑oriented focus Collaborate with new staff to help with onboarding and training when guided by the Supervisor Collaboration & teamwork
Effectively collaborate with members across the entire team to succeed Ensure procedures are followed by all team members This position is a perfect fit for you if
Company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always, Accountability with an “I” – really speak to you You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into data You are a highly organized self‑starter, able to work independently and under tight deadlines What you should have
Problem solver, collaborator, confident, and organized Detail‑oriented and able to effectively multi‑task between various ongoing projects A strong work ethic and eagerness to learn from an experienced, strategically creative account and project management team Maintains a professional manner in a high‑pressure, deadline‑driven environment Excellent written and oral communication skills Adept interpersonal abilities with an aptitude to engage well with teams and clients Familiarity with animated media/motion graphics, web/app, and experiential technology (e.g., VR/AR) is highly desirable Proficient in Microsoft Office (Word, Excel, PowerPoint) Proficient in Adobe Acrobat and Outlook is highly desirable Degree in marketing, communications, art, computer graphics or related discipline, or equivalent experience Degree in biomedical visualization from an AMA accredited graduate program is desirable Pay Range
$75,000–$85,000 – This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job‑related, non‑discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is a Proud Great Place to Work®‑certified employer. We value your well‑being with a comprehensive benefits program that includes free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, mental wellness coaching, and access to thousands of online classes with LinkedIn Learning. For more details about your region’s benefits, visit www.realchemistrybenefits.com. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
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