Customer Retention Specialist — Drive Appointments & Loyalty

A leading home improvement company located in Northborough, Massachusetts, is seeking a Sales Retention Specialist to enhance customer satisfaction by addressing canceled sales. This role requires excellent communication skills and the ability to effectively engage with homeowners through outbound calls. Candidates should have over 2 years of experience in phone sales and a positive attitude. You will play a key role in setting follow-up appointments and providing exceptional customer service while meeting defined goals. Competitive hourly pay starting at $20.00. #J-18808-Ljbffr