Concentrix
Spanish/English Bilingual Licensed Insurance- Sales Agent, P and C (Remote)
Concentrix, Raleigh, North Carolina, United States, 27601
Spanish/English Bilingual Licensed Insurance Sales Agent (Remote)
Location: United States of America
Language: English
Summary The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Requirements *Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual *
Career Growth & Personal Development This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
Sell insurance products by gathering information, generating residenciaes and binding policies while meeting performance goals.
Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
Educate customers on policy options and documentation, clearly explaining the required steps or updates.
Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.
Your Qualifications
Fluency in Spanish
1+ years of customer service and 6 months sales experience
Active resident license to sell P寻C insurance
Verifiable high school diploma or GED
Strong computer navigation skills and PC knowledge
Proficiency in fast‑paced multi‑tasking with strong problem‑solving skills
High‑speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
Must reside in the United States or haveavigation a valid U.S. address for residence
What’s in It for You
Starting wage will be between $18 and $19 per hour (pay rate will not be below applicable minimum wage). Benefits available to eligible employees include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid training days.
Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
Lucrative employee referral bonus opportunities
DailyPay enrollment option to access pay early, when you want it
Company networking opportunities with organized groups in the following topics: Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, OneEarthChampions, and more
Health and wellness programs with trained partners to = promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience with company‑supplied technologies
Programs and events that support diversity, equity and inclusion, global citizenship, sustainability, and community support
Celebrations for ConcentMESSuation Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits
Application Call If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
California Residents By submitting your information, you acknowledge that you have read and have access to the Job Applicant Ëprivacy Notice for California Residents.
Eligibility to Work In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May Be Performed Currently, this position may be performed only in the states listed on the Concentrix advisor‑positions page.
EEO & Equal Opportunity Statement Concentrix is an equal‑opportunity and affirmative‑action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English – official EEO notice
Spanish – official EEO notice
To request a reasonable accommodation, please click here.
If you wish to review the affirmative action plan, please click here.
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Language: English
Summary The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Requirements *Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual *
Career Growth & Personal Development This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
Sell insurance products by gathering information, generating residenciaes and binding policies while meeting performance goals.
Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
Educate customers on policy options and documentation, clearly explaining the required steps or updates.
Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.
Your Qualifications
Fluency in Spanish
1+ years of customer service and 6 months sales experience
Active resident license to sell P寻C insurance
Verifiable high school diploma or GED
Strong computer navigation skills and PC knowledge
Proficiency in fast‑paced multi‑tasking with strong problem‑solving skills
High‑speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
Must reside in the United States or haveavigation a valid U.S. address for residence
What’s in It for You
Starting wage will be between $18 and $19 per hour (pay rate will not be below applicable minimum wage). Benefits available to eligible employees include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid training days.
Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
Lucrative employee referral bonus opportunities
DailyPay enrollment option to access pay early, when you want it
Company networking opportunities with organized groups in the following topics: Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, OneEarthChampions, and more
Health and wellness programs with trained partners to = promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience with company‑supplied technologies
Programs and events that support diversity, equity and inclusion, global citizenship, sustainability, and community support
Celebrations for ConcentMESSuation Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits
Application Call If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
California Residents By submitting your information, you acknowledge that you have read and have access to the Job Applicant Ëprivacy Notice for California Residents.
Eligibility to Work In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May Be Performed Currently, this position may be performed only in the states listed on the Concentrix advisor‑positions page.
EEO & Equal Opportunity Statement Concentrix is an equal‑opportunity and affirmative‑action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English – official EEO notice
Spanish – official EEO notice
To request a reasonable accommodation, please click here.
If you wish to review the affirmative action plan, please click here.
#J-18808-Ljbffr