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ASC Engineered Solutions

Customer Service Sales Support Admin Assistant

ASC Engineered Solutions, Dallas, Texas, United States, 75215

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Position Title:

Customer Service Sales Support Admin Assistant

Department:

Customer Service

Employment Type:

Full Time

Location:

Dallas, TX

Workplace Type:

Onsite

Customer Service Sales Support Admin Assistant The Customer Service Sales Support Admin Assistant provides support and diversified clerical duties for the Sales & Operations teams for Dallas, Houston, and San Antonio distribution facilities.

Minimum Requirements:

Associates Degree in Business Administration and/or Related Field

3-5 + years in Office Administration and/or Customer Service

Work Environment:

Works primarily in a climate-controlled environment with customer service department, with minimal safety/health hazard potential

Physical Demands:

Ability to be punctual and attend work on a regular and consistent basis

Ability to concentrate with various interruptions and various noise levels

Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.

Must be able to remain in a stationary position 80 percent of the time

Occasionally will be expected to lift boxes not to exceed 20 pounds

How You Will Help Job Duties and Responsibilities:

Responsible for entering and distributing all RMAs

Responsible for entering and distributing all Credits & Debits

Assist with order entry as assigned by management based on operational demand

Enter all job information sheets and tax certificates

Run and distribute the MTO & WMS Backorder report daily

Review and address every issue in the Carixa program daily

Deliver mail and correspondence throughout Dallas facility

Distribute emails from Dallas Sales Inbox, including E-Store, Jobsheet, and tax related inquiries

Code and submit invoices for departmental expenses

Maintains files in accordance with department and company procedures including consolidation, storage of files, packing slips from receiving department, region 25 vendor invoices, daily packing slips and pick tickets from warehouse

Greet visitors and notify appropriate contact person of their arrival

Assist with company functions for employees including but not limited to ordering, setup and breakdown of events.

Organizes and maintains common areas coffee stations, notification boards, holiday signage and dcor

Inventory and ordering of office, breakroom, and cleaning supplies for the Dallas distribution center.

Point person for all building maintenance. Main point of contact for the property manager.

Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, and equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe condition or practice to your supervisor

Performs other duties as directed

What You Will Brin Competencies:

Outstanding attention to detail and accuracy

Strong written and verbal communication skills

Excellent interpersonal and customer service skills

Demonstrates willingness to undertake duties as assigned

Prioritize and complete a variety of tasks in a timely manner

Skills:

Working knowledge of clerical, sales, and operational processes

Proficient in Data Entry

Proficient in Microsoft Office, AS400, CRM Dynamics

Job Benefits Benefits

Medical, Dental, Vision and FSA are available 30 days following your start date

401k with company match is available after 90 days of employment

Company-provided Life Insurance is provided for after 90 days of employment

3 PTO days after 60 days of employment (hourly and non-exempt positions only)

2 weeks of vacation after 6 months of employment

10 paid holidays - including your birthday!

Paid weekly

About Reliable Automatic Sprinkler Co., Inc As a family-oriented private company, Reliable Automatic Sprinkler offers a welcoming and supportive work environment that values hard work, integrity, and teamwork. We manufacture all our fire protection valves and sprinklers in Liberty, South Carolina. This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Product Technology, HR, Marketing, Procurement, and Shipping teams. Our regional sales and distribution centers are across the U.S. and worldwide.

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