Slipstream IT, LLC
Salesforce Marketing/Data Cloud Consultant
Slipstream IT, LLC, Irvine, California, United States, 92713
Salesforce Marketing/Data Cloud Consultant
At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with opportunities for internal growth.
Role Summary Salesforce Marketing Cloud Consultant/Developer responsible for hands‑on implementation and optimization of Marketing Cloud and Data Cloud solutions, with a focus on life sciences customer, HCP, and patient engagement use cases. This role designs and builds journeys, supports data‑driven personalization, and partners with agencies, Customer Success Managers, and internal teams to deliver compliant email, SMS, and omnichannel engagement programs. This is a mid‑level, delivery‑focused, client‑facing individual contributor role. No travel. Fully remote.
Core Responsibilities
Design, build, and optimize Marketing Cloud journeys supporting email, SMS, and multichannel engagement use cases
Implement Marketing Cloud capabilities including Journey Builder, Email Studio, Mobile Studio, Automation Studio, and Account Engagement (Pardot) where applicable
Support Marketing Cloud Account Engagement (B2B) use cases including lead nurturing, scoring, grading, and sales alignment
Partner with Salesforce Solution Architects and Business Analysts to translate engagement requirements into executable Marketing Cloud and Data Cloud solutions
Collaborate with Customer Success Managers and creative/media agencies to operationalize campaign designs, templates, and journey logic
Support Data Cloud‑driven engagement use cases including data ingestion, identity resolution, DMOs, segmentation, and activation into Marketing Cloud
Work with life sciences data sets (HCP, HCO, patient, consent, product, interaction data) to support compliant targeting and personalization
Design and implement integrations between Marketing Cloud, Data Cloud, Salesforce CRM clouds, and external systems using APIs or middleware
Support consent management, subscription management, and preference handling aligned to regulatory and business requirements
Perform unit testing and support UAT for Marketing Cloud and data‑driven engagement solutions
Troubleshoot journey execution, data synchronization, and deliverability issues; support go‑live and post‑launch stabilization
Follow SDLC and release practices including environment coordination, deployment readiness, and documentation
Required Qualifications
3–6 years of hands‑on Salesforce Marketing Cloud implementation experience
Strong experience building and maintaining journeys in Journey Builder, including data events, decision splits, and multi‑entry patterns
Hands‑on experience with Email Studio and Mobile Studio (SMS) for campaign execution
Experience with Marketing Cloud Account Engagement (Pardot) for B2B or HCP engagement scenarios
Strong working knowledge of Salesforce Data Cloud, including data ingestion, identity resolution, DMOs, segmentation, and activation
Experience integrating Marketing Cloud and Data Cloud with external systems or CRM platforms using APIs or middleware
Experience working with agencies and customer success teams to deliver engagement programs
Experience working in Agile delivery teams
Required Salesforce Certifications
Salesforce Marketing Cloud Consultant or Salesforce Marketing Cloud Developer
Salesforce Data Cloud Consultant
Nice to Have
Experience with Salesforce CRM clouds (Service Cloud, Life Sciences Cloud, or Health Cloud)
Experience working with life sciences data sets (HCP, HCO, patient services, consent, product data)
Experience supporting regulated life sciences or healthcare engagement programs
MuleSoft experience or familiarity with API‑led integration patterns
Experience with Agentforce or AI‑driven engagement capabilities within Salesforce
Exposure to GxP‑regulated or validated environments, including consent and data governance considerations
Additional Salesforce certifications (optional): Marketing Cloud Account Engagement Specialist; Marketing Cloud Email Specialist; Platform App Builder
Life insurance/LTD
Discretionary PTO
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
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Role Summary Salesforce Marketing Cloud Consultant/Developer responsible for hands‑on implementation and optimization of Marketing Cloud and Data Cloud solutions, with a focus on life sciences customer, HCP, and patient engagement use cases. This role designs and builds journeys, supports data‑driven personalization, and partners with agencies, Customer Success Managers, and internal teams to deliver compliant email, SMS, and omnichannel engagement programs. This is a mid‑level, delivery‑focused, client‑facing individual contributor role. No travel. Fully remote.
Core Responsibilities
Design, build, and optimize Marketing Cloud journeys supporting email, SMS, and multichannel engagement use cases
Implement Marketing Cloud capabilities including Journey Builder, Email Studio, Mobile Studio, Automation Studio, and Account Engagement (Pardot) where applicable
Support Marketing Cloud Account Engagement (B2B) use cases including lead nurturing, scoring, grading, and sales alignment
Partner with Salesforce Solution Architects and Business Analysts to translate engagement requirements into executable Marketing Cloud and Data Cloud solutions
Collaborate with Customer Success Managers and creative/media agencies to operationalize campaign designs, templates, and journey logic
Support Data Cloud‑driven engagement use cases including data ingestion, identity resolution, DMOs, segmentation, and activation into Marketing Cloud
Work with life sciences data sets (HCP, HCO, patient, consent, product, interaction data) to support compliant targeting and personalization
Design and implement integrations between Marketing Cloud, Data Cloud, Salesforce CRM clouds, and external systems using APIs or middleware
Support consent management, subscription management, and preference handling aligned to regulatory and business requirements
Perform unit testing and support UAT for Marketing Cloud and data‑driven engagement solutions
Troubleshoot journey execution, data synchronization, and deliverability issues; support go‑live and post‑launch stabilization
Follow SDLC and release practices including environment coordination, deployment readiness, and documentation
Required Qualifications
3–6 years of hands‑on Salesforce Marketing Cloud implementation experience
Strong experience building and maintaining journeys in Journey Builder, including data events, decision splits, and multi‑entry patterns
Hands‑on experience with Email Studio and Mobile Studio (SMS) for campaign execution
Experience with Marketing Cloud Account Engagement (Pardot) for B2B or HCP engagement scenarios
Strong working knowledge of Salesforce Data Cloud, including data ingestion, identity resolution, DMOs, segmentation, and activation
Experience integrating Marketing Cloud and Data Cloud with external systems or CRM platforms using APIs or middleware
Experience working with agencies and customer success teams to deliver engagement programs
Experience working in Agile delivery teams
Required Salesforce Certifications
Salesforce Marketing Cloud Consultant or Salesforce Marketing Cloud Developer
Salesforce Data Cloud Consultant
Nice to Have
Experience with Salesforce CRM clouds (Service Cloud, Life Sciences Cloud, or Health Cloud)
Experience working with life sciences data sets (HCP, HCO, patient services, consent, product data)
Experience supporting regulated life sciences or healthcare engagement programs
MuleSoft experience or familiarity with API‑led integration patterns
Experience with Agentforce or AI‑driven engagement capabilities within Salesforce
Exposure to GxP‑regulated or validated environments, including consent and data governance considerations
Additional Salesforce certifications (optional): Marketing Cloud Account Engagement Specialist; Marketing Cloud Email Specialist; Platform App Builder
Life insurance/LTD
Discretionary PTO
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
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