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Starling Bank Limited

Product Consultant - Engine by Starling

Starling Bank Limited, New York, New York, us, 10261

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Who are Engine by Starling At

Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is

Starling's

software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.

Starlinghas seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology.

About the role This role will put you at the heart of Engine’s Client Solutions function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You’ll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you’ll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world.

We’re looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You’ll work in tandem with the Product owners and Engineering functions to design and implement solutions that meet client needs. You’ll enjoy problem solving, working with a wide variety of stakeholders, and supporting our clients throughout their transformation journeys as well as strong project management skills. You’ll be comfortable working with clients at all stages of their journey from pre-sales through to implementation.

What you’ll get to do

Build strong relationships at all levels of the client organisation, through pre-sales to implementation

Understand client vision, challenges and priorities, applying your knowledge of the Engine product

Work closely with our Product and solution archiecture team to iterate the US product roadmap, advocating for the needs and expectations of our US based clients

Be responsible for the delivery of an area of the solution with a client, representing the client’s needs and priorities in internal decision making and planning

Coordinate solution delivery with Engineering in line with programme timelines

Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success

Contribute to the success of the Delivery function as it scales, sharing your learnings from client implementations and establishing our Engine delivery methodologies

Your background

You have worked in client facing roles, in a consulting role, or at a technology company

You have experience running workshops or demoing technology with clients

You have some experience in financial services and technology delivery

You have experience delivering complex programmes

You can rapidly understand client problems and present solutions in a structured and informative manner

You take ownership and know when to seek external support for risks and issues you identify

We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world

Your skills

You are inquisitive and like the detail of understanding how something does and should work

You can apply a structured approach to complex or ambiguous problems

You have a technical aptitude and curiosity

You are self motivated and are able to work in a highly autonomous environment

You are comfortable facilitating workshops and discovery sessions

You have attention to detail

You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)

You are flexible in your approach to delivery, our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology

Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

Interview with someone from the Client Services team

Interview with further members of the Client Services team from NA and/or UK

Final interview with Engine’s North American President and another VP

Medical, Dental, and Vision insurance plan options

401(k) with company match of 100% of the first 4%

Company-paid Long-Term Disability, and Life and AD&D insurance

Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more

20 days annual vacation PTO and 11 Paid Holidays

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Equal Opportunity Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Privacy Notice When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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