ADT Security Services
Smart Home Consultant (Job ID 3019047)
ADT Security Services, Strong City, Kansas, United States, 66869
Company Overview
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
What you should know about our team Our Field Operations team is the hands‑on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands‑on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs.
Deliver in‑home consultations and assessments
Recommend smart home and security solutions based on customer goals
Install and activate security hardware, cameras, IoT devices, and smart home products
Integrate new products with the customer’s existing setup
Troubleshoot and resolve technical questions
Complete customer onboarding and product education
Build long‑term customer confidence through proactive support
Identify upsell opportunities that strengthen home protection
What you need to be successful
High school diploma or equivalent.
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Strong customer‑focused communication skills.
Technical aptitude with smart device ecosystems and connected technologies.
Ability to understand how multiple products interact within a home network.
Advise customers on the best system design and setup to support their safety goals.
Continuous learner who adapts to new tools and technologies.
Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions.
How ADT invests in you Hourly Pay:
$18.70
Earning Potential:
With uncapped commissions, job‑completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay:
For your first three weeks, you’ll earn $320 per week as you complete hands‑on training and learn the systems, tools, and technology that set you up for long‑term success.
Benefits
Medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement
Company vehicle
Short‑ and long‑term disability, life insurance, and well‑being programs
Paid time off
Culture of professional development and career growth opportunities
Flexible work schedule to accommodate you and your customers’ needs
Click here to view our full benefit offerings.
Why you’ll love working here
We
boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences.
We
lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy.
We
elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective.
We
unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
#J-18808-Ljbffr
Check out more about life at ADT here.
What you should know about our team Our Field Operations team is the hands‑on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands‑on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs.
Deliver in‑home consultations and assessments
Recommend smart home and security solutions based on customer goals
Install and activate security hardware, cameras, IoT devices, and smart home products
Integrate new products with the customer’s existing setup
Troubleshoot and resolve technical questions
Complete customer onboarding and product education
Build long‑term customer confidence through proactive support
Identify upsell opportunities that strengthen home protection
What you need to be successful
High school diploma or equivalent.
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Strong customer‑focused communication skills.
Technical aptitude with smart device ecosystems and connected technologies.
Ability to understand how multiple products interact within a home network.
Advise customers on the best system design and setup to support their safety goals.
Continuous learner who adapts to new tools and technologies.
Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions.
How ADT invests in you Hourly Pay:
$18.70
Earning Potential:
With uncapped commissions, job‑completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay:
For your first three weeks, you’ll earn $320 per week as you complete hands‑on training and learn the systems, tools, and technology that set you up for long‑term success.
Benefits
Medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement
Company vehicle
Short‑ and long‑term disability, life insurance, and well‑being programs
Paid time off
Culture of professional development and career growth opportunities
Flexible work schedule to accommodate you and your customers’ needs
Click here to view our full benefit offerings.
Why you’ll love working here
We
boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences.
We
lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy.
We
elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective.
We
unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
#J-18808-Ljbffr