Genesys Cloud Services, Inc. is hiring: Lead Conversational AI Designer - Remote

A leading tech company in North Carolina is seeking an experienced professional to design optimal self-service solutions leveraging conversational AI and IVR technology. This role involves leading customer workshops, documenting solutions, and collaborating with cross-functional teams to ensure client success. The ideal candidate has extensive experience in voice UI design, strong analytical skills, and a customer-focused mindset. The company offers competitive compensation, comprehensive benefits, and opportunities for professional development. #J-18808-Ljbffr